How AI Change the Responsibilities of a Change Professional

As AI tools become embedded in everyday work, stakeholders are changing—and so are their expectations of change professionals. What used to work is no longer enough. The way we capture, share, and enable information must evolve to keep pace with an AI-enabled organization.

In this webinar, Melanie Franklin shares her firsthand experiences of how the growing use of AI by stakeholders is reshaping what they need from her as a change professional—and what this means for the future of the role.

• How stakeholder expectations are shifting in an AI-enabled environment
• Practical ways to rethink how you capture and share information across the business
• How to adapt your approach to remain relevant and effective
• The role of a broader network of change agents—the “volunteer army” described by Professor John Kotter
• How these ideas support the development of a truly “change-seeking” organization

• Change Managers and Change Leaders
• Transformation and Project Professionals
• HR and Organizational Development Practitioners
• Business Leaders navigating digital transformation
• Anyone interested in the future of change management

AI is not just introducing new tools—it’s changing how people access information, make decisions, and engage with change. To stay effective, change professionals must evolve their approach and leverage a wider network of support across the organization.

Empowers staff to plan, lead and implement transformational change, including the adoption of new target operating models, the implementation of platforms and systems, the creation of new cultures and ways of working. She builds trusted, empathetic relationships with stakeholders who have not led large-scale transformational change before, ensuring they have the skills and confidence to develop their own approach to change.

Acknowledged as a thought leader in transformational change, through authorship of 10 books, and practical consulting for global organisations including the United Nations, utility and telecoms, global consultancies, universities, health services and central government functions in the US, Europe, and the Middle East.

Founder of ChangeabilityPro™, an online platform for developing practical skills and capabilities for achieving organisational change and transformations, delivering on her belief that we need to provide the answers for how to make change happen, reducing the stress of constant, high volumes of change.
Chief Examiner for the Agile Change Agent and Agile Change Coach qualifications and Neuroscience for Change certification. Chartered Management Consultant, and adviser to executives in the public, private and third sectors.

Founder of the Change Capability Community which facilitates networking, knowledge sharing, collaboration, and mutual support among change professionals globally.

Originator of the global Capability for Change Survey, which provides change professionals with a valuable benchmark for their progress in building change skills in their organisation, and identifies latest trends, challenges and successes for the change profession.

Melanie is a talented communicator and has a reputation for delivering complex information with humour and passion. She draws on her wealth of practical experience to illustrate concepts and to engage her audience in lively debates on advantages and disadvantages of each approach that she outlines.

This webinar is brought to you by Change Management Review™ in collaboration with Melanie Franklin, who helped shape its content and supports its delivery. As AI continues to transform the way organizations operate, Change Management Review™ remains committed to providing relevant, forward-looking learning experiences that equip professionals with the insights and capabilities needed to thrive in an evolving landscape.

Our goal is to help you stay ahead—strengthening your ability to lead change, adapt to emerging technologies, and deliver meaningful impact within your organization and beyond.