CMR Coach Approach: Coaching Skills for Change Management Professionals Certificate Program™

In an era where new technology and the rise of AI continue to reshape how we work and the tasks we perform, the need for a more adaptive, responsive, and human-centric approach to change management is becoming more critical than ever.

Yet, many change professionals find themselves without the interpersonal skills needed to effectively bridge this gap–such as relationship building, influencing leadership, and securing organization-wide commitment to change initiatives.

This is where coaching skills prove invaluable.

By integrating coaching methodologies into your change management process, change professionals can significantly enhance their ability to connect with and empower teams, leaders, and other stakeholders, leading to more effective and sustainable change.

The Coaching Skills for Change Management Professionals Certificate Program™ equips change management professionals to apply and practice these vital coaching skills, techniques, and mindsets in their real-life change management work.

Empowering change leaders with evidence-based coaching techniques

In 2018, the Internal Coaching Federation (ICF) and the Human Capital Institute (HCI) published a study explicitly defining the benefits of applying coaching skills to change management initiatives. In fact, the study showed that participants in initiatives where coaching approaches were offered, found those approaches to be more helpful than traditional change management techniques.

In 2021, the joint ACMP Global/ICF Global Task Force team, revealed that professional coaching can significantly reduce change risks by addressing resistance and accelerating the achievement of targeted change results.

The CMR Coach Approach™ supports those findings and is designed using the ICF Competencies applied directly to change management challenges and live participant situations like difficult sponsor relationships, recalcitrant stakeholder interactions, and program management misalignment.

Elevate your impact with the coach approach

When you join us in our 8-week Coaching Skills for Change Management Professionals Certificate Program™, you’ll be able to better support critical change initiatives, co-create the relationships necessary for change to happen successfully, and communicate effectively in a way that cultivates learning and growth across the organization.

This program is brought to you by Change Management Review™ and is part of our mission to deliver specialty training courses and certificate programs that credentialize you in the eyes of your clients, your organizations, and the change management marketplace as someone they can trust and count on to move them forward and achieve their goals.

This is a very hands-on Program full of opportunities to gain support in real-time on your current client challenges, as well as acquire new knowledge and capability at the end of the course, which will be recognized by your Coaching Skills for Change Management Professionals Certificate.

What participants will learn:

  • How integrating coaching skills into your change management practice will increase your capability, capacity, and impact in your change management work.
    The important differences between coaching and consulting and when to employ each one.
  • How to use coaching to communicate effectively across the entire organization, including with leadership, teams, individuals, groups, and during facilitation.
  • How to master difficult client conversations by leveraging your presence, asking powerful questions, and creating a psychologically safe space for everyone involved.
  • The specific situations where coaching falls short and the effective alternatives you can use instead.
  • How to co-create the client relationship and contract with executive sponsors on all of the important aspects of doing complex change management work.
  • The neuroscience around building TRUST using Conversational Intelligence (CI).

After completing the Coach Approach program, you will have the skills to:

  • Immediately begin to apply coaching skills to your change management work after the first session.
  • Seamlessly integrate coaching and change management to achieve greater change management success.
  • Easily spark authentic rapport with team members, leaders, and stakeholders across your organization.
  • Show up with a grounded, confident, and professional presence.
  • Engage stakeholders and sponsors in meaningful conversations that leave them wanting more.
  • Resolve interpersonal conflicts with grace and professionalism.
  • Operate in a more consultative manner that is more conducive to being a Trusted Advisor and more resistant to being replaced with AI.

Course structure and teaching approach (42.5 hours)

This certificate program is offered weekly over eight three-hour sessions including an hour of pre-work and 90-minutes of group practice time each week between sessions. Sessions are live virtual instructor-led and facilitated to maximize interaction and practice. Instructor feedback is provided in real-time in and outside of the classroom.

Participants leave having integrated coaching techniques and practices into their real-world change management consulting work.

Who will benefit most from this course?

This course is designed specifically for organizational change professionals at all levels of experience. The skills and mindsets learned are applicable to a wide range of real-world situations within today’s organization.

Participants benefit from the knowledge and skills that they acquire but also from hearing about and helping to solve the challenges of their peers. Most of the cohorts are global, adding more richness to the conversation.

This program is limited to no more than 15 participants to ensure that each participant has significant time to participate and contribute to the course.

Pricing per participant

The investment for this certificate program is $1495.00 per participant. Group discounts are available for groups of 10 participants or more.


We offer both virtual and in-house sessions that are live and led by experienced instructors. Each session is recorded and securely stored in the cohort’s virtual meeting space, where participants can also access pre-work, homework, and class materials.


Certificates of completion will be provided at the end of the program.

Current public Schedule

Change Management Review™ is currently offering the following public sessions:

September 2024 Cohort

Live Course Meeting @ Tuesdays @ 6:30 – 9:30 pm ET

This program takes place September 10, 17, 24, October 1, 8, 15, 22, 29 and consists of 8 Tuesday evening live virtual training sessions – the first session lay the groundwork, the following sessions hone in closely on specific skill-sets.

October 2024 Cohort

Live Course Meetings on Mondays @ 12:00 pm – 3:00 pm Eastern

This program takes place October 7, 21, 28, November 4, 18, 25, December 2, 9 and consists of 8 Monday afternoon training sessions – the first session lay the groundwork, the following sessions hone in closely on specific skill-sets.

As soon as you complete your secure payment online, you will set up your username and password for instant access to the syllabus and to be informed of your unique, personal live-attendance links when they are generated.

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Today Just $1495 USD

Special Offer: Add on 4 Group Practice Sessions With

Theresa Moulton for
$295 ($395 regular)

What’s Included:

  • Eight Live Sessions of Change Management Coaching Training

  • Get Your Questions Answered and Apply To Your Situation

  • Certificate From Change Management Review™

  • Credentialize Yourself and Raise Your Value as a Change Management Coach

About Theresa Moulton

With more than 25 years of consulting, executive coaching, and business-building experience, Theresa Moulton, Editor-in-Chief of Change Management Review™, has been a guest lecturer and speaker at the IBM Center for Business Value, Babson College, the Organization Design Forum, NICSA, NEHRA, SHRM, and CFO Magazine, just to name a few.