An applied-learning experience where organizational change management professionals learn how to use artificial intelligence (AI) to strengthen their practice and complete real-world change work. Participants develop practical capabilities through hands-on exercises, guided instruction, and team-based problem solving—and earn the Certification of Applied AI Change Management™. 

Artificial intelligence (AI) is transforming how organizations communicate, adapt, learn, and lead. Change-management professionals are increasingly expected to navigate AI-enabled transformation, yet most have not been taught how to apply AI directly to organizational change work.

The AI Change Impact Lab™ is a structured, immersive, experiential program designed to help change professionals develop the applied capability they need. Through guided instruction, challenge-based activities, practical exploration, mentoring, and collaborative teamwork, participants learn how to interact with AI by doing change-management work with it—not by passively consuming content.

At the completion of the program, participants earn the Certification of Applied AI Change Management™, validating their ability to apply AI in organizational change-management contexts.

This program is designed for:

• Organizational change-management professionals
• Project and program managers involved in transformation
• Leaders working on AI-enabled change initiatives
• Consultants supporting organizational change
• Practitioners already using Generative AI tools who want deeper, applied experience
• Beginners who need structured guidance in using AI for change work
• Intermediates who want challenge-based development and hands-on practice

No technical or engineering background is required.

As AI becomes embedded across organizations, change practitioners must be able to:

• Understand how AI influences communication, learning, readiness, and adoption
• Use AI tools to accelerate and strengthen change-management work
• Navigate new expectations for speed, data use, and insight generation
• Confidently integrate AI into practical deliverables and workflows
• Demonstrate validated, professional level applied capability

This program provides:

• A safe, guided space to practice using AI
• Applied learning tied directly to organizational change-management work
• A structured path to professional capability development
• A certification that validates practical readiness
• A virtual, global community of peers who are preparing for the next era of the profession

Participants engage with AI through practical challenges and structured exploration across core organizational change-management (OCM) workstreams, including:

Change Analysis and Insight Using AI

• Exploring AI-assisted patterns, risks, sentiment, and readiness
• Understanding conceptual models such as the Change Impact Intelligence Engine™

Communication and Engagement with AI

• Generating adaptive, audience-specific messaging
• Creating communication tools using AI-driven narratives such as the AI Change Storyteller™

Cultural and Behavioral Insight

• Exploring cultural indicators through AI-assisted text analysis
• Understanding models like the Cultural Alignment Tracker™

Adoption and Sustainment Support

• Identifying adoption gaps and needs using AI-assisted analysis
• Exploring conceptual models such as the Intelligent Adoption Orchestrator™

Creative Problem-Solving with AI

• Using AI for rapid ideation, scenario exploration, and structured experimentation

AI-Supported Deliverables
Participants produce a completed project, which may include:

• An AI-enhanced change plan or strategy concept
• An AI-informed communication or engagement asset
• A readiness, sentiment, or adoption insight summary
• A conceptual model or prototype for an AI-enabled change solution
• A framework that can be adapted immediately for real organizational use

By the end of the program, participants will be able to:

• Apply AI tools confidently across change-management workstreams
• Strengthen analytical, creative, and planning capabilities using AI
• Incorporate AI-generated insights into communications, engagement, readiness, and sustainment activities
• Develop repeatable AI-assisted workflows
• Produce a high-quality project demonstrating applied capability
• Speak confidently about AI’s role in organizational change

• Guided learning sessions
• Team-based working sessions
• Expert mentor support
• High-impact micro-lessons
• A completed project to use at work
• Final presentations to expert judges
• Access to a continuing professional community
• A digital badge
• Certification of Applied AI Change Management™

• Delivery: Fully virtual and global
• Structure: Pre-work, orientation session one week before the two-day applied-learning Lab, in class exam
• Participation: Team collaboration, guided exercises, challenge cycles, team presentation to judge panel
• Tools: A combination of AI tools will be used during the program
• Prerequisites: No technical experience required

Participants who complete the program receive the Certification of Applied AI Change Management™, demonstrating:

• Practical capability in applying AI to organizational change work
• Working knowledge of AI terminology and concepts
• Readiness for AI-enabled transformation environments
• A commitment to professional development
• Ability to generate meaningful, AI-enhanced deliverables

Digital certificate and badge will be provided.

Do I need prior experience with AI?
No. The program supports beginners and intermediates.

Is the experience technical?
No. You will use AI tools, but no coding or engineering is required.

Is this virtual?
Yes. The program is fully virtual and open globally.

What tools will be used?
A combination of AI tools will be available for exploration and application.

Do I earn a certification?
Yes. Successful completion awards the Certification of Applied AI Change Management™.

April 2026 Cohort
April 15, 2026 – 11:00 AM – 2:00 PM (UTC –4) – Orientation
April 22–23, 2026 – 9:00 AM – 4:30 PM (UTC –4)* – Event
– SOLD OUT –

June 2026 Cohort – North America and Europe

North America
May 26, 2026 – 11:00 AM – 2:00 PM ET  – Orientation
June 02–03, 2026 – 9:00 AM – 4:30 PM ET  – Event

Europe (Founding Cohort)
Orientation date: May 27, 2026
Orientation Time: 13:00–16:00 Central European Time (7:00 AM – 10:00 AM ET)

Lab dates: June 11–12, 2026
Lab Time: 10:00–17:00 Central European Time CET (4:00 AM – 12:00 PM ET)

Beginning in June, we’re offering three options for enrolling in the course:

*Professional Registration includes one discounted course retake at 50% off, giving participants a cost-effective way to stay current as the curriculum is continuously updated to reflect the latest technologies and practices being used in organizations.

Download the Program Overview to explore the Certification in Applied AI Change Management™.
The document provides a detailed look at the program’s objectives, learning outcomes, curriculum, structure, schedule, and investment.

It outlines how the program helps change management professionals understand artificial intelligence concepts, explore practical AI tools, and identify real-world AI applications within organizational workflows.

Paul Gibbons is a global expert on change leadership, AI adoption, and behavioral science in organizations.
A former IBM partner and business school professor, Paul has advised top firms including Microsoft, Google, and Shell.
His groundbreaking books—including The Science of Organizational Change and 2024’s best-seller
The Future of Change Management—challenge outdated change models and introduce cutting-edge insights on ethics,
neuroscience, and people analytics. A sought-after keynote speaker, Paul has inspired audiences on five continents.

Daryl is the founder and Chairman of Conner Partners, Conner Advisory, and Conner Academy and he serves as a leading advisor and educator to senior executives across the globe. He is the author of “Managing at the Speed of Change” and “Leading at the Edge of Chaos.”

For over forty-five years, Daryl has educated and advised strategic leaders and veteran change practitioners in many of the world’s most successful organizations, helping them to understand and navigate the challenges and opportunities they face during transformational change. He is co-founder and chairman of three distinct but related platforms that he uses to deliver his work – Conner Advisory (conneradvisory.com), Conner Academy (conneracademy.com) and Conner Partners (connerpartners.com).

Steffi Jackson is the CEO of the Change Management Institute, the global peak body for the change management profession, connecting a vibrant professional community across 42 countries and advancing standards of excellence worldwide. A Graduate of the Australian Institute of Company Directors, she brings 20 years of national and international leadership experience spanning management consulting, financial services, insurance, and the not-for-profit sector.

Empowers staff to plan, lead and implement transformational change, including the adoption of new target operating models, the implementation of platforms and systems, the creation of new cultures and ways of working. She builds trusted, empathetic relationships with stakeholders who have not led large-scale transformational change before, ensuring they have the skills and confidence to develop their own approach to change.

Acknowledged as a thought leader in transformational change, through authorship of 10 books, and practical consulting for global organisations including the United Nations, utility and telecoms, global consultancies, universities, health services and central government functions in the US, Europe, and the Middle East.

Founder of ChangeabilityPro™, an online platform for developing practical skills and capabilities for achieving organisational change and transformations, delivering on her belief that we need to provide the answers for how to make change happen, reducing the stress of constant, high volumes of change.
Chief Examiner for the Agile Change Agent and Agile Change Coach qualifications and Neuroscience for Change certification. Chartered Management Consultant, and adviser to executives in the public, private and third sectors.

Founder of the Change Capability Community which facilitates networking, knowledge sharing, collaboration, and mutual support among change professionals globally.

Originator of the global Capability for Change Survey, which provides change professionals with a valuable benchmark for their progress in building change skills in their organisation, and identifies latest trends, challenges and successes for the change profession.

Melanie is a talented communicator and has a reputation for delivering complex information with humour and passion. She draws on her wealth of practical experience to illustrate concepts and to engage her audience in lively debates on advantages and disadvantages of each approach that she outlines.

Ed is passionate about transforming businesses, she offers an unusual perspective; a deep understanding of leading transformational change, and the pressures and dynamics that come with it.

Ed spent thirty years transforming businesses across the globe, the last ten in a senior leadership role managing the high value, complex culture and behavioural changes that come with M&A.

In 2019, Ed left the security of her corporate role to set up Pike Squared, an advisory firm specialising in guiding businesses through the toughest transformations, and Irrational Change, focused on building behavioural science capability in her fellow change agents.

An expert in leadership, human behaviour, culture, motivation, value realisation and inspiration, Ed often writes, speaks and teaches. Ed is the innovator behind Irrational Change.

Patrick is the founder and lead architect of BrainstormX, a Dublin-based AI and digital transformation consultancy serving mid-market Irish companies. As a fractional CTO, he works with businesses in the €50-150M revenue range, bringing over 20 years of enterprise technology leadership to organisations navigating complex digital transformations.

His distinctive approach—”fix foundations first, then AI”—positions BrainstormX in the gap between Big 4 consulting fees and pure-play AI firms, delivering enterprise architecture rigour with practical, ROI-driven outcomes. Prior to founding BrainstormX, Patrick served as Head of Digital Services & CTO at Kingspan Group, where he led technology operations across 70 countries and managed large global teams.

His current portfolio includes strategic technology advisory for a number of mid-tier companies, AI implementations, and the development of a fashion-tech platform. He leads a distributed team of 20 engineers and specialises in AI native technology, RAG systems, enterprise data strategy, and turning proof-of-concepts into production-ready solutions that demonstrate measurable business value.

Aarthi Kumar is the Head of Pre-Sales Engineering at CKDelta, an AI software business within the CK Hutchison Holdings group. She leads pre-sales, marketing, strategy, and partnerships, focusing on the development of strategic AI products that harness large-scale enterprise data to deliver efficiency, revenue growth, and sustainability. Her current work is centred on ensuring AI drives meaningful value across the utilities sector.
With over 15 years of experience spanning EY Ireland, Allianz Benelux, and entrepreneurial ventures, Aarthi brings a unique blend of technical expertise and business insight, underpinned by her dual background in data science and accounting. She has successfully led AI initiatives across sectors including retail, life sciences, and energy, achieving measurable outcomes such as revenue uplifts and operational improvements. Aarthi is also an Adjunct Faculty member in Data Mining and Machine Learning at University College Dublin, and serves as an ambassador for Women in Data Science (WiDS) Stanford.

James Garza is a Senior Data Scientist and a founder of Tequila AI, an AI and data consulting firm specialising in custom AI strategies, machine learning models, and data governance solutions. With over 20 years of experience in financial services and a Master’s in Data Analytics, James bridges the gap between technical AI capabilities and business transformation. He hosts the AI Amigos Show, a podcast exploring AI trends and their real-world impact. His published research in IEEE Explore on reinforcement learning applications reflects his commitment to advancing practical AI solutions.

Greg Heaslip is an AI training specialist and business transformation advisor with over 30 years of experience building, scaling, and exiting businesses across manufacturing, technology, e-commerce, and SaaS. He is the founder of Westmar Consulting and an Adjunct Teaching Fellow at Trinity College Dublin, where he specialises in applied AI training for business and professional audiences. Greg holds a PhD in Engineering from the University of Limerick, with research focused on systems thinking and failure analysis — expertise that shapes his diagnostic, process-driven approach to AI adoption.

His training style is grounded in practical application: participants leave with tools, templates, and redesigned workflows they can use immediately. Rather than teaching teams how to use a chatbot, Greg focuses on building the governance frameworks, workflow transformation, and internal capability organisations need to move from AI experimentation to AI scale. Based in Galway, he works with enterprises and SMEs across Ireland through Westmar Consulting and regional enterprise support programmes.

Declan Foster is an internationally recognised expert in artificial intelligence, organisational transformation, and change management, with over 25 years of consulting and industry experience across Europe and Australia. He advises organisations on complex transformation initiatives at the intersection of AI, technology adoption, and human-centred change. Declan is consistently ranked among the Top 10 Global Thought Leaders in Project Management by Thinkers360 and was awarded the Change Leader Award 2025 by the Change Management Institute. He is also the co-author of the award-winning and best-selling book Humology: How to Put Humans Back at the Heart of Technology, which explores how organisations can adopt emerging technologies while keeping people and culture central to transformation.

Declan is the Founder and CEO of Project Pal AI, an AI-enabled platform supporting more intelligent project delivery, and the founder of Martello Change Consulting, a firm specialising in transformation and change management. His work combines practical change leadership with advanced AI expertise, supported by studies at MIT, the University of Oxford, and CCT College Dublin. Through consulting, research, and international speaking engagements, he helps organisations adopt AI responsibly while ensuring human readiness and organisational capability remain central to successful transformation.

With over 30 years of experience as a senior change management consultant and executive coach, Theresa’s knack for leading impactful transformations in fields like finance, higher education, and manufacturing enables her to create innovative experiences for learning in the organizational change profession. She’s worked with top-tier clients, from Fidelity Investments to Dartmouth College, always bringing her expertise and a warm, engaging approach.

She holds certifications in agile change, Prosci change management, and personal and professional coaching. She holds an MBA from Babson College and a B.S. from UMass and has taught at the graduate level at Cambridge College. She founded and led a boutique change management consulting firm for 17 years and founded and now leads the Change Management Review™. Theresa hosts one of the profession’s top podcasts, The Change Management Review Podcast™, and speaks publicly on the topics of Coaching, Change Leadership, and Artificial Intelligence. Theresa’s ongoing contributions to the field include her work with the ACMP Global/ICF Global Task Force and participation on the development team of the ACMP Global Standard™.

Cancellation and Refund policy
Please refer to: https://changemanagementreview.com/refund-policy/