Advising Change Leaders in the Intelligent Era

Change professionals are increasingly being asked to advise leaders through AI-enabled transformation before many leaders fully understand what they are asking people to adopt.

Sponsors are under pressure to move quickly, show value, manage risk, and lead employees through uncertainty. Yet many are struggling to explain what is changing, how work will be affected, and what people can trust.

Boston Consulting Group found that when leaders demonstrate strong support for artificial intelligence, the share of frontline employees who feel positive about generative artificial intelligence rises from 15% to 55% — clear evidence that leadership behavior directly shapes adoption.

In this timely webinar, Theresa Moulton will explore how change professionals can more confidently advise sponsors and senior leaders navigating AI enthusiasm, employee anxiety, unclear adoption expectations, governance concerns, and the human impact of intelligent technologies.

• Why AI transformation requires more than traditional change communication

• How to advise sponsors who are moving fast but may not yet understand the human impact
• What leaders need to communicate when employees are uncertain, skeptical, or fearful
• How trust, authenticity, and integrity shape AI adoption
• Practical ways to strengthen your role as an executive advisor in the intelligent era

Theresa Moulton is an executive organizational change management consultant, coach, and thought leader who has spent more than 30 years guiding leaders and organizations through complex, consequential transformation. Her client work spans financial services, higher education, manufacturing, entertainment, utilities, nonprofits, and government. Known for her ability to translate strategic complexity into clear, human-centered change, Theresa has led large-scale transformations from the inside, working at the executive level to build change leadership capability, coach senior leaders through high-stakes transitions, and design the internal structures — Change Management Functions and Change Centers of Excellence — that help organizations sustain transformation over time.

She founded and led Performance Change Initiatives, a boutique change management consulting firm and today serves as Founder, CEO and Editor-in-Chief of Change Management Review™ — one of the profession’s most respected global platforms for research, education, and community. She hosts The Change Management Review Podcast™ and curates and designs the Change Management Review™ annual Lead Change™ conference, bringing together leading voices in change, leadership, and organizational transformation.

Theresa co-founded and co-developed the graduate-level Personal and Professional Coaching Certification program at Cambridge College and currently instructs Coaching and Consulting Skills for Change Management Professionals™ — now enhanced through her partnership with Pandatron.ai. She has delivered keynotes and guest lectures for organizations including the IBM Center for Business Value, Babson College, the Organization Design Forum, SHRM, NEHRA, NICSA, ACMP Global, CFO Magazine, and the International Coaching Federation.

She holds certifications in Personal and Professional Coaching, Prosci® Change Management (CMP), and APMG Agile Change, serves on the ACMP Global/ICF Global Joint Task Force, and contributed to the development of the ACMP Global Standard™. She holds an MBA from Babson College and a B.S. in Marketing and Finance from the University of Massachusetts.

As the field evolves, Theresa brings her consulting and coaching depth to the emerging intersection of AI and organizational change, creating frameworks, programs, and learning experiences that equip change leaders to navigate AI-enabled transformation with confidence and clarity.

Our goal is to help you stay ahead—strengthening your ability to lead change, adapt to emerging technologies, and deliver meaningful impact within your organization and beyond.