Turning Uncertainty Into Innovation with Robyn Bolton

In this episode of the Change Management Review™ Podcast, host Theresa Moulton speaks with Robyn Bolton, Founder and Chief Navigator at MileZero, about why innovation often feels difficult inside organizations that are already successful. Drawing from decades of experience helping organizations navigate disruption and growth, Robyn explores how leaders can better respond to uncertainty while creating the conditions needed for innovation to take hold.

Together, Theresa and Robyn discuss why innovation is not simply about generating bold ideas, but about helping organizations become more adaptable in environments where change is constant. From leadership mindset and organizational culture to balancing operational demands with long-term transformation, this conversation highlights the challenges many organizations face as they try to evolve while maintaining performance.

You’ll discover:

• Why Innovation Often Feels Difficult – How organizational success can unintentionally create resistance to change.
• The Role of Adaptability – Why organizations must build the capacity to respond to uncertainty more effectively.
• Balancing Performance and Innovation – How leaders can manage short-term priorities while creating space for long-term growth.
• Leading Through Uncertainty – Why uncertainty is becoming a permanent part of organizational life.
• Turning Bold Ideas Into Action – Practical insight into how organizations can create environments where innovation becomes sustainable.

If you’re a leader, strategist, or change practitioner navigating transformation in uncertain environments, this episode offers practical insight into how innovation and organizational adaptability must work together to support meaningful change.

Guest Bio

Robyn Bolton is the Founder and Chief Navigator at MileZero, where she helps P&L owners turn uncertainty into growth. Previously, she was a Partner at Innosight and a Brand Manager at Procter & Gamble, where she helped develop and launch Swiffer.

Robyn is the author of Unlocking Innovation: A Leader’s Guide for Turning Bold Ideas into Tangible Results. Her articles and perspectives have been featured in Fast Company, Harvard Business Review Online, The New York Times, and NPR’s Marketplace. In 2026, she was named to the Thinkers50 Radar List as one of thirty thinkers to watch in the coming year.