Generative AI Skills for Change Management Professionals™

Position yourself at the forefront of the Assistive Computing Era. This program is designed to equip change management professionals like you with the foundational knowledge and skills needed to work confidently with Generative AI (Gen AI). In being part of this learning experience, you’ll understand how to help your colleagues and leaders think about Gen AI, and confidently enable change in an era where digital transformation is accelerating. 

You can expect outcomes such as:

• Becoming Future-Ready today with the skills and mindsets to navigate and lead change in an Gen AI-powered world
• Increased skill in using ChatGPT tool for a range of activities related to change management work
• Insights about change impacts for knowledge workers adopting assistance computing technologies
• Strategies for navigating personal challenges in being an early adopter of emerging technologies
• Confidence to be an active contributor in conversations about the potential and impact of Generative AI for an organization
• Useful resources and sources to enrich and extend learning about Generative AI
• Fulfilling learning experience with a cohort of new capable professional colleagues

To ensure a productive and impactful learning experience, participants are expected to:

• Be at intermediate-level and above practitioner in change management: Participants need prior change management experience as well as people skills to work effectively with change stakeholders, ensuring a shared baseline of knowledge and experience among participants. This is not an introductory level program for recent graduates or people newly curious about change management.
• Commit to active participation: Engage fully in all live training sessions, interactive discussions, and practical activities to gain the most value from the program.
• Dedicate time outside of sessions: Plan to spend 1-2 hours between sessions for reflection, reviewing provided materials, and preparing thoughts to discuss with peers and facilitator.
• Bring a current client or project context: For maximum benefit, participants should be actively working on a change initiative where they can apply insights from the program. If not, a side project or voluntary role is acceptable.
• Be open to constructive feedback: Approach the program with a growth mindset, ready to learn from peers and facilitators and share your own experiences and insights in return.
• Respect confidentiality: Maintain a supportive and professional environment by respecting the confidentiality of shared information about clients or sensitive organizational matters.

This program is designed for change professionals by bringing the key concepts and activities needed to educate knowledge workers – a broader group of which organizational change professionals are a part – with applied change management situations and challenges.

Participants benefit from the knowledge and skills that they acquire but also from hearing about and helping peers in how they are applying what they learn. Most of the cohorts are global, adding more richness to the conversation.

Note: This is not an introductory level program for recent graduates or people newly curious about change management.

Helen Palmer is an accomplished facilitator and early adopter in Generative AI, with a diverse background that spans change management, applied psychology, experience design, and information management. She brings a wealth of practical expertise to her teaching, guiding professionals through complex topics with clarity and insight. As the founder of Questo and Quello, Helen combines real-world business experience with a deep understanding of the challenges and opportunities in today’s rapidly evolving digital landscape. Known for her engaging, hands-on approach, she creates learning experiences where participants can confidently experiment with new tools and ideas. Helen’s sessions are designed to be insightful, interactive, and immediately applicable, helping participants gain the confidence and skills needed to navigate changes that come with using Gen AI.

As Chief Knowledge Officer of the Change Management Review™ she provides thought leadership, Gen AI expertise, and editorial consulting shaping each of her achievements with purpose and expertise. Her previous work on the Global Board of the Change Management Institute and her status as an Accredited Change Manager Master reflect her commitment to advancing the field.

** Special Pilot Price for March 2025: $1,495 USD **

Regular Price: $1,795 USD
Group discounts available for 5 or more participants.

Cancellation and Refund policy
We understand that sometimes all the best laid plans go awry. If you need to cancel, we’ll be sorry and be happy to accept a substitution in your place, or reschedule attendance to an alternate session within a 12 month period. Sorry no refunds.

March 2025 Cohort – PILOT!
4 live sessions every Wednesday from 6:30 pm – 9:30 pm Eastern US
Starts March 12, 2025
This program takes place on March 12, 19, 26; Apr 2

Apr 2025 Cohort
4 live sessions every Wednesday from 6:30 pm – 9:30 pm Eastern US
Starts April 16, 2025
This program takes place on Apr 16, 23, 30; May 7

May 2025 Cohort
4 live sessions every Thursday from 6:30 pm – 9:30 pm Eastern US
Starts May 15, 2025
This program takes place on May 15, 22, 29; Jun 5

Group Bookings
If you wish to register two or more people on the same program, please use the button below and fill in the form. We will be in contact about how to pay for a group registration.

This Signature program is brought to you by Change Management Review™ and our partner Quello who have designed the learning program and provide the expert facilitator. We aim to provide specialty learning programs that qualify you as a trusted and reliable professional in the eyes of your clients, organizations, and the change management marketplace. Our goal is to equip you with the skills and credentials needed to help others move forward and achieve their objectives.