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# Change Management Review™

Change Management Review™ brings together ideas and professionals who work with organizational change.

## Sitemaps

- [XML Sitemap](https://changemanagementreview.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Rethinking Resistance: What Leaders Misunderstand About Change with Travis Hahler](https://changemanagementreview.com/podcast-rethinking-resistance-travis-hahler/) - Short summary of two to three sentences here - this is what will get fed to Spotify and Apple Podcasts as episode description
- [The Cost of Cutting Costs with Leandro Herrero](https://changemanagementreview.com/podcast-the-cost-of-cutting-costs-leandro-herrero/) - Short summary of two to three sentences here - this is what will get fed to Spotify and Apple Podcasts as episode description
- [Building Skills-Powered Organizations in the AI Era with Ravin Jesuthasan](https://changemanagementreview.com/skills-powered-organizations/) - Short summary of two to three sentences here - this is what will get fed to Spotify and Apple Podcasts as episode description
- [The Cost of Cutting Costs](https://changemanagementreview.com/the-cost-of-cutting-costs/) - excerpt of less than 250 char
- [AI Adoption Is Moving Fast. Human Readiness Is Still Catching Up.](https://changemanagementreview.com/ai-adoption-human-readiness/) - AI adoption is accelerating, but human readiness is struggling to keep pace. Discover why trust, confidence, judgment, and empathy—not technology alone—will determine whether AI-enabled change succeeds.
- [No Plan Survives Contact: What the Marines Taught Me About Change Management](https://changemanagementreview.com/no-plan-survives-contact-change-management/) - Drawing on lessons from the Marine Corps, Beau Jeffry explores why successful change depends less on perfect plans and more on trust, shared purpose, and leaders who can adapt when reality doesn't follow the script.
- [Change Management Was Never Meant to Be Run from Spreadsheets](https://changemanagementreview.com/change-management-not-spreadsheets/) - AI is changing more than the tools of change management—it is reshaping the profession itself. Discover why the future of successful change depends less on spreadsheets and more on using AI to strengthen human judgment, trust, and engagement.
- [Overcoming Knowledge Gaps That Make Organizations Resistant to Innovation with Eric Saylors](https://changemanagementreview.com/overcoming-knowledge-gaps-innovation/) - Short summary of two to three sentences here - this is what will get fed to Spotify and Apple Podcasts as episode description
- [From Insight to Action: Redefining the Pace of Change with AI-Enabled Change Management with Tim Morton](https://changemanagementreview.com/from-insight-to-action-redefining-the-pace-of-change-with-ai-enabled-change-management/) - Short summary of two to three sentences here - this is what will get fed to Spotify and Apple Podcasts as episode description
- [Why Change Fails at the Story Level](https://changemanagementreview.com/why-change-fails-at-the-story-level/) - Successful change requires more than a compelling vision. Imane Terrab explores narrative intelligence and how the stories people carry about their organizations can shape behavior, meaning, and transformation outcomes.
- [Turning Uncertainty Into Innovation with Robyn Bolton](https://changemanagementreview.com/turning-uncertainty-into-innovation/) - Innovation requires more than bold ideas. Robyn Bolton explains how leaders can build organizations that adapt and evolve through uncertainty.
- [Beyond the Playbook: When Your Change Initiative Goes into Reverse](https://changemanagementreview.com/when-change-initiatives-go-into-reverse/) - excerpt of less than 250 char
- [Why AI Transformation Fails Without Change Management with Melissa Reeve](https://changemanagementreview.com/why-ai-transformation-fails-without-change-management/) - Short summary of two to three sentences here - this is what will get fed to Spotify and Apple Podcasts as episode description
- [Clearing the Fog on Capabililty - Part 1](https://changemanagementreview.com/clearing-the-fog-on-capability-p1/) - What do we really mean when we talk about capability in organizational change management? This essay clarifies common confusion by distinguishing capacity from capability, organizational capability from human capability, and organizational change from change management, and introduces a practical framework of People, Process, Tools, and Data or Information.
- [Clearing the Fog on Capabililty - Part 2](https://changemanagementreview.com/clearing-the-fog-on-capability-p2/) - How does human capability shape the practice of managing organizational change? This essay introduces a framework of Mindset, Knowledge Set, Skill Set, and Tool Set, and explores how these elements appear across professional, paraprofessional, leadership, and everyday roles involved in organizational change management.
- [You are Not a Dog: The First Rule in Canine Change Management](https://changemanagementreview.com/you-are-not-a-dog/) - You Are Not A Dog: The First Rule in Canine Change Management When Roo, the rescued greyhound, first arrived in my home to be fostered through his transition from racing dog to pet, I had one mission: give him the best experience of being a pet, with lashings of love and attention. I envisioned giving
- [Why Wellness Programs Aren’t Enough — And What to Do About It](https://changemanagementreview.com/why-wellness-programs-arent-enough-what-to-do-about-it/) - Why wellness programs aren’t enough—and what leaders must do to build healthier, high-performing workplaces.
- [How Will We Be Communicating Change in the Future?](https://changemanagementreview.com/how-will-we-be-communicating-change-in-the-future/) - Wow--Texting, Twitter, Facebook, Intranet, Instagram—has business communication ever changed in the last two decades! What does it mean for change management practitioners whose job it is to support sponsors and leaders in communicating key information around a change initiative? What other channels will we have to consider and manage when getting our messages to their
- [The Power of Belonging: Building Emotionally Intelligent Teams with Vanessa Druskat](https://changemanagementreview.com/emotionally-intelligent-teams-vanessa-druskat/) - Theresa Moulton talks with Vanessa Druskat about emotionally intelligent teams, why belonging fuels psychological safety, and the simple norms that boost participation, feedback, and change adoption. Practical tips for leaders and change pros.
- [Leading through Chaos: Lessons in Grounded Leadership with Tony Martignetti](https://changemanagementreview.com/leading-through-chaos/) - When the world feels chaotic, great leaders stay grounded. Leadership advisor Tony Martignetti shares how to lead with compassion, build resilience, and inspire calm in the midst of change.
- [Big Bet Leadership](https://changemanagementreview.com/big-bet-leadership-john-rossman/) - John Rossman joins Theresa Moulton to explore why organizations must pursue “big bets” — high-ambition, high-risk initiatives — to remain competitive. He shares how leaders can use clarity, experimentation, and disciplined execution to manage risk while driving meaningful transformation.
- [Organizational Change Management In The Age Of Disruption](https://changemanagementreview.com/organizational-change-management-in-the-age-of-disruption/) - Whether you’re changing to meet the current market or chart a new path to the future, you can drive better results through change management plans.
- [Invisible Stakeholders in Organizational Changes](https://changemanagementreview.com/invisible-stakeholders-organizational-change/) - Organizational changes never affects only the employee. Family and friends feel its impact and quietly shape its outcome. Widening the lens reveals the real ecosystem of organizational changing.
- [Having a Philosophy of Practice in Change Management](https://changemanagementreview.com/philosophy-of-practice/) - Practitioners often describe what they do, however fewer can explain what they believe about their work. This article explores how a philosophy of practice can act as a compass for change management professionals, aligning choices and presence with principles. Making a personal philosophy of practice explicit strengthens integrity and deepens the value a practitioner can provide.
- [Use Questions – not Solutions – to Drive Change](https://changemanagementreview.com/use-questions-not-solutions-to-drive-change/) - Change succeeds when questions lead and solutions follow. This article shows how leaders can drive smarter, more adaptive change by staying in inquiry, aligning strategy with action, inviting feedback, and continuously reassessing direction instead of locking into fixed plans.
- [How Things Happen: A Cross-Cultural Look at Collective Action (Part 5)](https://changemanagementreview.com/how-things-happen-part5/) - Who holds the social fabric of an organization together when no single function owns it? This fifth essay in the series introduces the role of the internal mediator, and explores the qualities needed to enable bottom-up leadership that strengthens belonging, dialogue, and collective action.
- [Speaking the Language of Value in Organizational Change](https://changemanagementreview.com/the-language-of-value/) - Why practitioners need to work with value, not just values, to support people and organizations through changes.
- [How Things Happen: A Cross-Cultural Look at Collective Action (Part 4)](https://changemanagementreview.com/how-things-happen-part4/) - Is career growth about mastering roles—or deepening relationships within an organization? This fourth essay in a series of five, explores contrasting Western and Japanese models of work, and what they reveal about how we define loyalty, expertise, and success.
- [How Distributed Teams, Generative AI, and Global Shifts are Creating a New Human Powered Leader](https://changemanagementreview.com/how-distributed-teams-generative-ai-christie-smith/) - Dr. Christie Smith explains emotionally mature leadership and why today’s leaders must move from self focused to human centered leadership. Learn how to lead distributed teams, apply AI responsibly, and handle return to office mandates with context and empathy.
- [Making Change Work for Everyone: Inclusive Communication and Change Activities](https://changemanagementreview.com/inclusive-change-activities/) - excerpt of less than 250 char
- [The Problem with "People Hate Change"](https://changemanagementreview.com/problem-with-people-hate-change/) - Sweeping claims like "People hate change" flatten human experience. Some people resist some changes. Some changes bring loss while others bring growth or joy. Language shapes how we think, so precision creates better conversations and better changing experiences.
- [Clearing the Fog around Organizational Change and Change Management](https://changemanagementreview.com/clearing-the-fog-org-chg-and-chg-mgmt/) - Change management is often mistaken for organizational change, weakening its credibility and focus. This essay clarifies the difference, highlighting the need to define boundaries, collaborate with allied disciplines, and strengthen the field’s impact on workplace transformation.
- [Guiding Your Team through Organizational Changes](https://changemanagementreview.com/guide-your-team-through-org-change/) - Advice for team leaders guiding a team through organisational changes they didn’t initiate, focusing on 10 key conditions for fostering team readiness. By balancing organisational demands with team needs, leaders can build resilience for current and future changes.
- [The People Side of National Renewal](https://changemanagementreview.com/national-renewal/) - Rebuilding nations after crisis requires more than infrastructure, legislation, or financial reform — it demands rebuilding trust, identity, and participation. Change Leadership expert Alan Bostakian asserts that Change Management is not just an organizational tool but a national imperative — a framework for helping citizens, leaders, and institutions adopt and sustain the new ways of living, governing, and working that are essential for true recovery.
- [Navigating Conflict in Change: Expert Tips and Insights with Sarah Bowser](https://changemanagementreview.com/navigating-conflict-in-change/) - Learn how conflict resolution plays a critical role in successful change management initiatives. Workplace conflict expert Carol Bowser explains why understanding conflict, especially during times of change, is essential for fostering collaboration, managing expectations, and achieving long-term success.
- [Effecting Better Knowledge Management and Change Management Collaboration](https://changemanagementreview.com/km-cm-collaboration/) - Four Knowledge Management experts share insights on how knowledge and change management professionals can collaborate to drive sustainable, organization-wide impact.
- [Emerging Change Management Thought Leaders to Follow](https://changemanagementreview.com/emerging-change-management-thought-leaders/) - Change Management Review celebrates and invites you to follow some current and new change management professionals who are breaking exciting new ground in the field.
- [Change Scenarios – What Will the New Normal Look Like Post-Corona Crisis? – With Melanie Franklin](https://changemanagementreview.com/change-scenarios-what-will-the-new-normal-look-like-post-corona-crisis-with-melanie-franklin/) - In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Melanie Franklin, Co-Chair of the Change Management Institute UK, Chief Executive Officer of Capability for Change Limited, and a respected author of text books and articles on change, project, and program management. Melanie is also an examiner, responsible for assurance of the work
- [How Things Happen: A Cross-Cultural Look at Collective Action (Part 3)](https://changemanagementreview.com/how-things-happen-part3/) - What really drives people to act—beyond vision statements and incentives? This third essay in a series of five, explores how a true sense of belonging fuels spontaneous collaboration and meaningful change inside organizations.
- [Why Culture Eats Change Management for Breakfast](https://changemanagementreview.com/why-culture-eats-change-management-for-breakfast/) - How do you know if you have a cultural impediment to future success? How do you know if you need to implement cultural changes?
- [Leadership Insights: Building an Ownership Culture with Niki Avraam](https://changemanagementreview.com/ownership-culture/) - What happens when people feel true ownership at work? Legal entrepreneur and leadership expert Niki Avraam shares bold insights on fostering autonomy, embracing discomfort, and leading with adaptability in today’s evolving workplace.
- [Behind Every Smart Reorg Is a Smarter Change Strategy](https://changemanagementreview.com/smart-reorg/) - What turns a reorg into real results? Author Riley Smith explores how change managers equip leaders to guide their teams through disruption and deliver lasting impact.
- [Driving Change: A Strategic Approach for Change Managers in Challenging Times](https://changemanagementreview.com/driving-change/) - Discover how a bold mindset shift is helping change managers deliver results faster—without burning out or breaking the budget. Author and thought leader April K. Mills introduces Driving Change, a people-powered strategy that unlocks hidden momentum inside organizations and repositions change leaders as strategic influencers. If you’re ready to move beyond resistance and rally your teams around meaningful progress, this is your next read.
- [The Future of Change Management with Paul Gibbons](https://changemanagementreview.com/future-changemanagement/) - Renowned author and change expert Paul Gibbons explores how rapid shifts in technology, mental health awareness, and leadership demand more adaptive, human-centered approaches. He offers powerful insights on behavioral science, AI, and why it’s time to rethink traditional change models and DEI strategies.
- [Radical Humility in Leadership: Unlocking Trust, Growth & Resilience with Urs Koenig](https://changemanagementreview.com/radical-humility-in-leadership/) - Urs Koenig - leadership expert, executive coach, and the author of Radical Humility, shares powerful insights on why radical humility is the key to effective leadership in today’s fast-paced world. Drawing from his experience as a NATO peacekeeping commander, ultra-endurance athlete, professor, and keynote speaker.
- [Breaking Start Up Myths: Scaling Change and Leadership with Martin Gonzalez](https://changemanagementreview.com/startup-myths/) - Martin Gonzalez, creator of Google’s Effective Founders Project, shares his experience advising leaders across startups and large enterprises. He reveals critical insights into what it really takes to scale organizations successfully -—and why many leaders fall for myths that hold them back.
- [How Things Happen: A Cross-Cultural Look at Collective Action (Part 1)](https://changemanagementreview.com/how-things-happen-part1/) - The first in a series of essays that explore how things happen. This essay explores Western top-down strategy vs. Eastern bottom-up efficacy in collective action. By blending both, organizations can adapt, innovate, and tackle global challenges. Discover how bottom-up leadership can drive real change.
- [Six Big Ideas for Adaptive Organizations: A Conversation with Jason Little](https://changemanagementreview.com/six-big-ideas-for-adaptive-organizations-a-conversation-with-jason-little/) - In this episode, Jason Little shares six big ideas that can help organizations move away from traditional frameworks and towards more effective, sensemaking approaches. Tune in to learn how to enhance your change management strategies and foster a more adaptable and resilient organization.
- [Giving Context to Change Management - The Living Organization® Approach with Norman Wolfe](https://changemanagementreview.com/giving-context-to-change-management-the-living-organization-approach-with-norman-wolfe/) - Join Norman Wolfe on the Change Management Review Podcast as he discusses embracing organizational change with The Living Organization® Approach. Learn effective strategies to reframe contexts and facilitate faster change adoption
- [Build Your Model For Leading Change with Marsha Acker](https://changemanagementreview.com/build-your-model-for-leading-change-with-marsha-acker/) - With Build Your Model for Leading Change, Marsha Acker invites you to take an exceptional journey of personal growth that will have a direct impact on your ability to successfully lead others.
- [Be the Unicorn: 12 Data-Driven Habits that Separate the Best Leaders from the Rest with William Vanderbloemen](https://changemanagementreview.com/be-the-unicorn-12-data-driven-habits-that-separate-the-best-leaders-from-the-rest-with-william-vanderbloemen/) - William Vanderbloemen reveals the 12 teachable traits which he finds all unicorns have in common.
- [General Management is Dead: How Expert Leaders Can Advance Their Career with Dr. Wanda Wallace](https://changemanagementreview.com/general-management-is-dead-how-expert-leaders-can-advance-their-career-with-dr-wanda-wallace/) - Dr. Wanda Wallace explains how to step out of your comfort zone and become an effective leader in today’s business world.
- [Culture & Transformation: How to Use Change Management Principles to Bring the People Along the Journey with Miriam Dicks](https://changemanagementreview.com/culture-transformation-how-to-use-change-management-principles-to-bring-the-people-along-the-journey-with-miriam-dicks/) - Miriam Dicks shares how to use change management principles to bring the people in your organization and teams with you during cultural and operational changes.
- [Emotional Intelligence v. Artificial Intelligence: How Change Management Professionals Can Future Proof Themselves with Robin Hill](https://changemanagementreview.com/emotional-intelligence-versus-artificial-intelligence/) - In this episode, Robin Hill joins Theresa Moulton for an informative discussion how Emotional Intelligence and Artificial Intelligence work together (or against each other) in organizations and the importance of future proofing yourself as a Change Management professional and leader.
- [Secrets to a Thriving Team and Culture for Change Management Professionals with Julien Mirivel](https://changemanagementreview.com/secrets-to-thriving-team-and-culture-for-change-management-professionals-with-julien-mirivel/) - In this episode, Julien Mirivel, Ph.D. shares how you can enhance your leadership and create a positive, cohesive team and a great culture at work that can effect real change.
- [The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini](https://changemanagementreview.com/the-hidden-dangers-of-focusing-excessively-on-operational-efficiency-with-filippo-passerini/) - In this episode Filippo Passerini reveals why when innovating business processes you should not overlook customer experience and the consequences of doing so.
- [Building the Core Competencies of Change in Organizations with Sandra L. Stewart](https://changemanagementreview.com/building-the-core-competencies-of-change-in-organizations-with-sandra-l-stewart/) - Guest Sandra L. Stewart reveals how coaching can catalyze change, build core competencies of change and ensure sustainable change in organizations.
- [Presence In An Age Of Distraction with Mike Lee](https://changemanagementreview.com/presence-in-age-of-distraction-mike-lee/) - Guest expert Mike Lee explore the correlation between mindfulness, peak performance, and leadership and provides practical insights for change management professionals to thrive amidst distractions and foster engagement in their organization.
- [Why Leaders Should Be Focusing on Managing Stability Over Change with Ashley Goodall](https://changemanagementreview.com/why-leaders-should-be-focusing-on-managing-stability-over-change-with-ashley-goodall/) - Join leadership expert Ashley Goodall and Theresa Moulton in this Change Management Review Podcast episode as they explore why focusing on managing organizational change with stability is crucial.
- [Embracing the AI Revolution in the Workforce with Atif Rafiq](https://changemanagementreview.com/embracing-the-ai-revolution-with-atif-rafiq/) - In conversation with Theresa Moulton, Atif Rafiq (Thinkers50) emphasizes that AI can be a powerful enabler in business problem-solving, especially when paired with human creativity. By combining AI's efficiencies with human ingenuity, organizations can redefine roles and enhance innovation.
- [Leaders are Humans First, Leaders Second with Edwina Pike](https://changemanagementreview.com/leaders-are-humans-first-leaders-second-with-edwina-pike/) - Discover practical strategies and insights on how effective leadership can drive organizational change and enhance the human elements crucial for successful transformation with change expert Edwina Pike.
- [How AI Coaching Facilitates Change Management: The PandatronAI Story](https://changemanagementreview.com/how-ai-coaching-facilitates-change-management-the-pandatronai-story/) - Explore how AI coaching transforms change management with Dima Syrotkin in this insightful podcast episode.
- [Beyond Change Management to Conscious Change Leadership: Uplevel Your Change Capability with Dr. Linda Ackerman Anderson](https://changemanagementreview.com/beyond-change-management-to-conscious-change-leadership-uplevel-your-change-capability/) - Discover how Conscious Change Leadership can elevate change capabilities, making transformational change more effective and sustainable in this insightful interview with Dr. Linda Ackerman Anderson.
- [Unlocking Change Execution and Success Part 2: Conquering Overload and Transforming Culture with Maria Darby](https://changemanagementreview.com/unlock-change-execution-and-success-p2/) - Unlock the secrets of successful change execution with Maria Darby, CEO of Conner Partners. Discover proven strategies for leadership, sponsorship, and risk management to drive impactful change and ensure long-term success in a dynamic environment! Part 2 of a 2-part conversation.
- [Unlocking Change Execution and Success Part 1: Mastering Intent and Empowering Sponsors with Maria Darby](https://changemanagementreview.com/unlock-change-execution-and-success-p1/) - Unlock the secrets of successful change execution with Maria Darby, CEO of Conner Partners. Discover proven strategies for leadership, sponsorship, and risk management to drive impactful change and ensure long-term success in a dynamic environment! Part 1 of a 2-part conversation.
- [Designing High Value Change Experiences with Helen Palmer](https://changemanagementreview.com/design-change-experiences/) - Learn how Helen Palmer redefines change management through the lens of experience design. This insightful discussion delves into the principles and mindset behind creating intentional, change experiences for humans that drive meaningful behavior shifts and experiences of changing.
- [Igniting Organizational Change: A Person-First Approach with Richard Carson](https://changemanagementreview.com/igniting-orgn-change/) - Explore a step-by-step change model by Richard Carson that empowers organizations by engaging people at all levels, ensuring lasting transformation and cultural sustainability.
- [How Things Happen: A Cross-Cultural Look at Collective Action (Part 2)](https://changemanagementreview.com/how-things-happen-part2/) - Organizations must navigate constant change while maintaining stability. This second essay in a series of five, explores "Mi-e," a concept from Kabuki theatre, as a model for organizational alignment. By crystallizing shared understanding, leaders can enhance coordination, reduce chaos, and drive effective bottom-up action.
- [Curve Benders: A New Perspective on the Role of Change Practitioner and Change Leader, With David Nour](https://changemanagementreview.com/curve-benders-a-new-perspective-on-the-role-of-change-practitioner-and-change-leader-with-david-nour/) - In this podcast, Change Management Review talks with David Nour about the interweave of personal, organizational, and social change, the role of innovation and how to achieve it, and the importance of non-linear growth. Nour discusses the importance of relationships as a key resource for those who are leading and facilitating change as well as
- [Allowing Time for Real Human Connection](https://changemanagementreview.com/allowing-time/) - Foster authentic human connections by allowing time for storytelling and vulnerability amid organizational change to nurture lasting resilience at work.
- [Agile Change Management, With Melanie Franklin](https://changemanagementreview.com/podcasts-melaniefranklin/) - In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Melanie Franklin, Co-Chair of the Change Management Institute UK, Director of Agile Change Management LTD, and a respected author of text books and articles on change, project, and program management. Melanie is also an examiner, responsible for assurance of the work of a
- [The Sovereign Change Practitioner: Prioritizing Personal Self-Care](https://changemanagementreview.com/prioritizing-self-care/) - Master workscape sovereignty and take responsibility with strategic and tactical self-care to enable you to better guide organizational change.
- [Lessons in Changing Countries and Traversing Multiple Identities](https://changemanagementreview.com/multiple-identities-in-change/) - María Recaman Koppel knew that changing countries would bring some big changes in her life. Having to challenge, redefine and integrate her multiple identities, as well as her understanding of a different change industry wasn't on her list. Neither was a global pandemic.
- [What being an “Authentic Leader” Means](https://changemanagementreview.com/being-an-authentic-leader/) - The origins and foundations of authenticity are rooted in ancient Greek history where philosophers are known for moral injunctions such as ‘know thyself’ and ‘to thine own self be true’. A scholar by the name of Snyder Harter defines the term ‘authenticity’ as “owning one’s personal experiences, be they thoughts, emotions, needs, wants, preferences, or
- [Machine Learning, Artificial Intelligence, and Change Management with Sarah Gaeta](https://changemanagementreview.com/machine-learning-artificial-intelligence-and-change-management/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Sarah Gaeta – Interim Chief Executive Officer of Sage Beacon, and a seasoned professional who has worked with a series of multi-national organizations and positively impacted product portfolios and technological business operations. Prior to joining Sage Beacon, Sarah Gaeta served multiple leadership roles
- [Gatherings that Make Change Stick with Lindsey Caplan](https://changemanagementreview.com/gatherings-that-make-change-stick/) - Lindsey Caplan shares with Managing Editor Brian Gorman the ways in which change leaders and practitioners can significantly increase the effectiveness of change-related gatherings (e.g., town halls, launches, offsites). Her approach helps to engage employees more fully in change efforts and to move from a “one-size-fits-all” approach to one that is “made-to-fit-me.” Tune in to
- [Wisdom Shared with Beth Banks Cohn](https://changemanagementreview.com/wisdom-shared/) - Both guest Beth Banks Cohn and Managing Editor Brian Gorman have spent decades in the field of organizational change management. In this podcast they explore some of the many lessons that Beth has learned over the years that she wants to pass on the today’s change professionals. Tune in and hear Beth's answers to questions
- [The Important Role of Story in Change Management with Jennifer Roth](https://changemanagementreview.com/the-important-role-of-story/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Jennifer Roth – a senior marketing communications professional with extensive experience developing innovative strategies for informing, guiding, and motivating people. Her unique blend of creativity and analytics has created value for a wide variety of organizations, from mid-sized local businesses to Fortune 500
- [The Being and Doing of Change Leadership with Nancy Murphy](https://changemanagementreview.com/the-being-and-doing-of-change-leadership-with-nancy-murphy/) - Whether you are a change leader, change practitioner, or a bit of both, Nancy Murphy offers valuable insights on how to be more successful in this podcast with Managing Editor Brian Gorman. Nancy provides insights into historical leadership traits that are no longer serving either leaders or their organizations. She also provides suggestions – some
- [Digitization and the Future of Change Management with Gavin Wedell](https://changemanagementreview.com/digitization-and-the-future-of-change-management-with-gavin-wedell/) - Change management digitization pioneer Gavin Wedell joins Management Editor Brian Gorman to explore the role of digitization in change management. Based on a year of experience in the application of a digital platform for supporting organizational change, Gavin estimates that approximately 17% of a practitioner’s time could be shifted from administrative work (e.g., tracking and
- [Metrics of Change - Measure What Matters with Dana Houston Jackson](https://changemanagementreview.com/metrics-of-change-measure-what-matters-with-dana-houston-jackson/) - Are the metrics of change management the metrics of the change itself? Why can folks have an adverse reaction to being individually measured? What are the Dark Side of KPIs and how do we combat that? Dana will provide the 4-step process to reveal useful and meaningful measures for both change and change management. Tune
- [Learning to Manage Personal Change with SCARED SO WHAT with Dr. Grant Van Ulbrich](https://changemanagementreview.com/learning-to-manage-personal-change-with-scared-so-what-with-dr-grant-van-ulbrich/) - Dr. Grant Van Ulbrich talks about the importance of personal change and how we all can learn to manage it for ourselves and within our practice as leaders, coaches, and change makers.
- [Leaving Normal with Dr. Keera Godfrey](https://changemanagementreview.com/leaving-normal-with-dr-keera-godfrey/) - Dr. Keera Godfrey discusses learning how to change direction beyond your comfort zone in pursuit of your goals and passion.
- [From Crisis Management to Change Management for Volkswagen during the Diesel Crisis](https://changemanagementreview.com/from-crisis-management-to-change-management-for-volkswagen-during-the-diesel-crisis/) - In an article for Forbes, Georg Kell shares his thoughts on the contributions of Volkswagen’s Sustainability Council to Volkswagen Group’s transformation in the wake of the diesel crisis of 2015, and his involvement with the Council. The independent Sustainability Council was set up in September 2016 for an initial period of four years. During this
- [Fostering a Positive Environment with Jennifer Krippner](https://changemanagementreview.com/fostering-a-positive-environment-with-jennifer-krippner/) - Jennifer Krippner discusses how to help healthcare leaders build trust, respect, and compassion with team members.
- [Transformational Leadership: The Connection Between Leaders and Organizational Change with Aneace Haddad](https://changemanagementreview.com/transformational-leadership-the-connection-between-leaders-and-organizational-change-with-aneace-haddad/) - Explore the delicate balance between control and empowerment in leadership and the significance of vulnerability.
- [How to Sustain Lasting Organizational Change](https://changemanagementreview.com/how-to-sustain-lasting-organizational-change/) - Sustain your hard-won change! Learn how to inspire and sustain lasting organizational change with a new approach.
- [Essential Insights for Growth and Change Practitioners](https://changemanagementreview.com/book-review-mindset/) - Unlock powerful strategies for growth and change with insights from Mindset by Carol Dweck. Discover how embracing a growth mindset can transform leadership, stakeholder engagement, and personal development. Essential reading for change practitioners!
- [The Balance of Cross-cultural Living: Adaptation vs. Authenticity](https://changemanagementreview.com/cross-cultural-living/) - Balancing adaptation and authenticity in cross-cultural living creates deeper human connections and preserves identity. In leadership, this approach can drive meaningful, lasting change.
- [Connecting with People Creatively](https://changemanagementreview.com/connecting-creatively/) - Explore why creativity strengthens workplace connections, enhancing collaboration, leadership, and organizational culture.
- [Getting Real about Culture Change](https://changemanagementreview.com/getting-real-about-culture-change/) - Peter Drucker wrote, “Culture eats change for breakfast.” As a change practitioner, you have likely been engaged to support “culture change” initiatives in the past. It is also likely that the cultures that were supposed to change were “eaten for breakfast.” Much like our individual muscle memory and neural networks, for the most part, organizational
- [Put People First](https://changemanagementreview.com/put-people-first/) - TED has compiled seven talks associated with structural changes and change success. While each has something to contribute, reviewing them all would be too much for this article. Here is an overview of one of them. In Five Ways to Lead in an Era of Constant Change, Jim Hemerling says that in order to make
- [Why Take a Walk?](https://changemanagementreview.com/why-take-a-walk/) - Sometimes the day-to-day work of a change practitioner can feel very routine. But especially as you take on more responsibility supporting major change initiatives, those times become fewer and fewer. While the science of change management provides you with a strong underpinning for the work you are doing, you find yourself also being called on
- [The Mental Cost of Secrets](https://changemanagementreview.com/the-mental-cost-of-secrets/) - Your sponsor seems to do it with some regularity. He shoots the messenger. Now you have a message to deliver, and it isn’t good news. Some significant risks have arisen with the change initiative you are supporting. Now what? In the ideal, you and your sponsor have an agreement in place that addresses how and
- [Brain Cleaning](https://changemanagementreview.com/brain-cleaning/) - If you know anything about neuroscience it is likely you have heard about neuroplasticity, the ability of the brain to build new neural networks as you gain new knowledge and build new skills. The more you get the same set of neurons firing together, the stronger the networks between them. This is why focusing on
- [The Skills of Successful Change Leadership](https://changemanagementreview.com/the-skills-of-successful-change-leadership/) - As change practitioners, we know that having the right leadership for the initiatives we support is critical. The Center for Creative Leadership conducted a study to determine what those change leadership skills are. Participants were senior executives “with more than 15 years of management experience, responsibility for 500 or more people, and decision-making authority as
- [What Happens When Mistakes Happen?](https://changemanagementreview.com/what-happens-when-mistakes-happen/) - Mistakes happen. Then what? More often than not, avoidance of responsibility, cover-up, 'fix it quick', or the blame game take over. All of these are evidence of a culture that is flawed. After all, mistakes happen. In their article “High Performing Culture Allows Mistakes,” the HPO (High Performance Organization) Center writes, “Research shows that people
- [The Skills and Mindsets of a Change Leader](https://changemanagementreview.com/the-skills-and-mindsets-of-a-change-leader/) - In their June 2019 blog, ASQ (American Society for Quality) asked the question, How can an individual become a successful change leader? Robert Mitchell’s response identifies three skillsets required of a change leader. Communication: “The effective change leader must be able to communicate a compelling business case for change and a clear call to action
- [The Change Management Function of the C-Suite](https://changemanagementreview.com/the-change-management-function-of-the-c-suite/) - C-suite executives tend to be good at launching major change initiatives. Rosy promises of the future benefits the change will bring coupled with stoic statements of the hard work that will be needed to succeed are often adorned with all of the hoopla of a pep rally. Then, almost as quickly as they appeared in
- [The Millennial Boss](https://changemanagementreview.com/the-millennial-boss/) - You may or may not have a millennial boss. But, as a change practitioner, it is likely that you are working with millennial sponsors. In either case, What Everyone Needs to Understand About Millennial Bosses by Leigh Buchanan is a must read; it provides insights that can affect both how you work with them directly and
- [Be a Remarkable Change Practitioner](https://changemanagementreview.com/be-a-remarkable-change-practitioner/) - If you know Seth Godin, you know that he is always pushing the edge, bringing a magnifying glass, a telescope, or another new lens for viewing our lives and how we choose to live them. While his article How to be Remarkable was published in The Guardian more than ten years ago, it is still
- [Critical Skills We Rarely Think Of](https://changemanagementreview.com/critical-skills-we-rarely-think-of/) - We all prepare and deliver presentations all the time. If you’re an external practitioner, this begins with marketing presentations. Whether internal or external, there are proposal presentations; planning presentations; status presentations; and more. Some of us tend to “death by PowerPoint” while others are great at using imagery to communicate a message. But for all
- [Knowledge is Power...When Shared](https://changemanagementreview.com/knowledge-is-power-when-shared/) - In this short but important TED Talk (The Military Case for Sharing Knowledge), General Stanley McChrystal challenges a paradigm that displays itself not only in the military, but in organizations of every type. As change practitioners, one of the more frequent tests that we face is the siloed nature of our clients. Knowledge is power
- [Doing the Really Tough Stuff](https://changemanagementreview.com/doing-the-really-tough-stuff/) - Nobody ever said that being a change practitioner would be easy. After all, change is challenge-filled, meaning that our focus is on helping our clients to navigate difficulty day in and day out. The biggest challenges, however, are often found at the personal level. How do you present a newly emerging major risk to the
- [Are You a Passionate Practitioner?](https://changemanagementreview.com/are-you-a-passionate-practitioner/) - How passionate are you about your profession as a change practitioner? How passionately are you practicing your craft? As Jeff Wolf writes in Work Passion is Today’s New Discipline, “the most effective motivator is intrinsic: job satisfaction.” Quoting Wolf, social science identifies the following as the key determiners of work passion. • “Having a ‘calling’
- [Culture Change: It Isn’t Easy, and It is Possible](https://changemanagementreview.com/culture-change-it-isnt-easy-and-it-is-possible/) - In Changing an Organization’s Culture, Without Resistance or Blame, DiDonato and Gill describe their approach to significantly shift the culture at Lear.
- [Conversational Intelligence is a Critical Factor for Success](https://changemanagementreview.com/conversational-intelligence-for-success/) - As change practitioners, we spend a great deal of our lives in conversation: we interview; conduct focus groups; hold one-on-one and one-on-team meetings; we advocate for our sponsors and leaders to think, and act, like sponsors and leaders; and we advocate and/or direct within our own change teams. With all this time we spend in
- [Innovation: What Questions should You be Asking?](https://changemanagementreview.com/innovation-what-questions-should-you-be-asking/) - If we are to be fully in service to our clients, we should be prepared to help them gain new insights to how they are supporting—and sometimes undermining—the changes they are attempting to make. In this regard, the questions that they ask may convey something very different than they intend. In We’re execs at Deloitte,
- [Implementing Change, with Brian Gorman](https://changemanagementreview.com/podcasts-briangorman/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Brian Gorman. An ICF-certified coach, Brian has served as a consultant, line manager, mentor, and coach for more than 40 years, earning a reputation for helping others successfully implement their most difficult changes. Brian is also a guest author of the Building
- [Advice from a Billionaire](https://changemanagementreview.com/advice-from-a-billionaire/) - What advice could a billionaire offer to us as change practitioners? In fact, the counsel that Ray Dalio, founder of Bridgewater (hedge fund), offers in this article is not specific to us; however, it contains an important message for us to heed… Be radically open-minded. How does this relate to practicing our craft? Stay alert.
- [Classic Revisited: William Bridges Managing Transitions](https://changemanagementreview.com/classic-revisited-william-bridges-managing-transitions/) - One of the pioneering works of change management, William Bridges’ 1991 book Managing Transitions is a classic in our field. His model remains at the core of change management practices around the world. Even those who don’t know Bridges or his work are likely applying principles that he articulated. Typically, today’s methodologies include some version
- [The Future Workforce and the Practice of Change](https://changemanagementreview.com/the-future-workforce-and-the-practice-of-change/) - We tend to play a responsive role in a dynamic environment. Leaders—whether in the C-suite or further down in the organization—determine the changes to be made, and then call on our support as change practitioners to help make them happen successfully. We may or may not be called on to monitor changes in the external
- [Words Matter](https://changemanagementreview.com/words-matter/) - For most people, talking comes naturally; most of the time we are barely conscious (if conscious at all) of the words that are about to come out of our mouths. Yet, as change practitioners, we need to be. Words matter! A few months ago, Change Management Review Editor-In-Chief Theresa Moulton interviewed Judith Glaser, the author
- [We Need to Raise the Bar](https://changemanagementreview.com/we-need-to-raise-the-bar/) - In his recent essay, Professional Development of HITA (High Impact Trusted Advisor) Practitioners, Daryl Conner asks, “Why are senior officers so often peripheral players in what are supposed to be important changes? Why do change professionals seldom gain access to the C-suite level except for token executive briefings or periodic status reports? Why are so
- [Planning for Anti-Goals](https://changemanagementreview.com/planning-for-anti-goals/) - When was the last time that a change you were supporting produced results that no one wanted? Unacceptable drops in productivity; unprecedented loss of customers; quality declines…none of these is what we want as outcomes. All of them are too often the unintended outcomes. Years ago, during the deregulation of the telecom industry a prospective
- [No One Cares How Late You Worked. Here's What to Focus On Instead.](https://changemanagementreview.com/no-one-cares-how-late-you-worked-heres-what-to-focus-on-instead/) - In this brief video, E.piphany founder Steve Blank describes the company’s culture of late nights at work, and the epiphany he had after leaving at 7:00 one evening for a meeting outside the office. His realization, upon seeing employees leaving—starting with his direct reports and cascading down—once he was gone, was not surprising. He had
- [How to Influence Millennials…and Everyone Else](https://changemanagementreview.com/how-to-influence-millennialsand-everyone-else/) - As change practitioners, our real power is the power of influence. It is unlikely that we have direct authority over very many of those who have to change. Our knowledge, skills, experience, methodologies, processes, assessments, and other tools are only as valuable as our ability to successfully apply them…to influence everyone from C-suite executives to
- [A Manifesto for Agile Change Management](https://changemanagementreview.com/a-manifesto-for-agile-change-management/) - Jason Little A few days after participating in Change Management Review’s Second Virtual Change Summit, Jason Little posted this article to LinkedIn. He begins by confirming the level of interest—and confusion—that agile has generated in the past few years. “When I started learning about agile, there were six books, a manifesto, and the same nine
- [Want to be a Great Business Leader in 5 Years? Master These 4 Skills](https://changemanagementreview.com/want-to-be-a-great-business-leader-in-5-years-master-these-4-skills/) - As change practitioners, this LinkedIn post provides perspective on two important topics: the top challenges facing our organizations’ leaders over the next five years, and the skills they need to address them. On the challenge side, Paul Petrone identifies the market; the talent market (both recruiting and learning); and maintaining personal wellness. Both the dynamics
- [What is the Gig Economy, and What Does It Mean for Business Owners?](https://changemanagementreview.com/what-is-the-gig-economy-and-what-does-it-mean-for-business-owners/) - It is estimated that the number of freelancers and independent contractors will more than double to 7.6 million workers by 2020. No industry is protected from this dynamic shift in the workforce; it is likely that every profession will feel its impact to some degree. While people tend to talk about the gig economy in
- [What You Can Learn From Under Armour's Billion-Dollar Coup](https://changemanagementreview.com/what-you-can-learn-from-under-armours-billion-dollar-coup/) - Paul Petrone This LinkedIn post begins with the story of how Nike lost Steph Curry as their sneaker ambassador…and how Under Armour signed him and rose to become a major competitor to Nike as a result. While your organization may not have any “billion dollar employees,” replacing employees is costly. SHRM estimates the cost at
- [Quitting is Leading Too](https://changemanagementreview.com/quitting-is-leading-too/) - You may be surprised to learn that this is a quote from Nelson Mandela; he certainly isn’t known as a quitter. For the most part, those of us who serve as change practitioners are not quitters either. While the circumstances we face are certainly not as harsh and unrelenting as those Mandela faced, we can
- [True Leaders](https://changemanagementreview.com/true-leaders/) - All too often as change practitioners we find ourselves unable to establish the influence we feel that we need with leaders. When this happens, the tendency is to melt into our role rather than be ourselves; to speak gently—if at all—about things the leaders need to do differently for the change to succeed; and to
- [Getting Real](https://changemanagementreview.com/getting-real/) - You may be approaching your role as a change practitioner from a position of leadership; or, yours might be strictly a position of influence. Either way, there are lessons to learn, and skills to develop, in Edith M. Onderick-Harvey’s Getting Real: Strategies for Leadership in Today’s Innovation-Hungary, Time-Strapped, Multi-Tasking World of Work. While under 100
- [Are Your Conversations Safe?](https://changemanagementreview.com/are-your-conversations-safe/) - If all your conversations at work are safe, you aren’t doing your job. As change practitioners, we can only contribute so much to success when we stick with the known. Today’s changes are breaking new ground, and we need to be prepared to do the same. In his article Can We Talk? How to Have
- [What Does The Trust Meter Say?](https://changemanagementreview.com/what-does-the-trust-meter-say/) - In case there is any doubt, a culture of trust is vital to the work that we do as change practitioners. You may be able to drive short-term, looking-over-the-shoulder compliance through authoritarian, top-down dictate; but deeply embedded change requires trust. In too many organizations, the trust-meter readings are dangerously low. According to Marissa Levin (8
- [Change Management and the Change Monster](https://changemanagementreview.com/change-management-and-the-change-monster/) - In his TED talk Technology Disruption Meets the Change Monster. Who Wins?, Patrick Forth describes the growth associated with “the digital ecosystem,’ and explains how technology is driving disruption, and offering opportunity. As change practitioners, we often discuss the fact that change volume, complexity, and momentum are all continuing to escalate. Forth makes the case
- [Survivor’s Guilt](https://changemanagementreview.com/survivors-guilt/) - When was the last time your change plan addressed the fallout of a reorganization? What about the drop in quality and productivity that we all know accompanies major change? Gwen Moran (Fast Company, 7 Steps to Survive Your company’s Re-Org) cites research that “74% of employees who kept their job after a corporate layoff said
- [Is "Holding Space" in Your Change Toolkit?](https://changemanagementreview.com/is-holding-space-in-your-change-toolkit/) - As Lynn Hauka, the author of The Sweetness of Holding Space for Another says, holding space is something that each of us is capable of, and something that each of us has done. That being said, it is not a capability that most change practitioners apply. Why? Sometimes we get caught up in the rhythm
- [Beware of Change Management Stars!](https://changemanagementreview.com/beware-of-change-management-stars/) - TED presenter Margaret Heffernan challenges the corporate focus on star employees who outperform their peers. In Why It’s Important to Forget the Pecking Oder at Work, “Super-performers” don’t raise the overall level of company performance; rather, they suppress it. If superstars aren’t what makes some groups more successful than others, what does? There is a
- [Taking a “Both/And” Approach to Strategy Execution](https://changemanagementreview.com/taking-a-both-and-approach-to-strategy-execution/) - In Good Strategy Execution Requires Balancing 4 Tensions by Simon Horan and Michael Connerty (Harvard Business Review” https://hbr.org/2017/11/good-strategy-execution-requires-balancing-4-tensions), the authors provide important insights for change practitioners and the leaders with whom we work. The four tensions they identify can briefly be described as follows. Tension #1: An inspiring end-state versus challenging targets – “A vision
- [Should Change Practitioners Apply Scientific Thinking?](https://changemanagementreview.com/should-change-practitioners-apply-scientific-thinking/) - In Want to Survive in the Future of Work? Practice Scientific Thinking, author Moiya Mactier begins by identifying questions that are common to tech, finance, and consulting companies: “Ever had to explain a complex concept to a customer? Is creating metrics to analyze product performance a part of your job description? Need to develop plans
- [Radical Transparency](https://changemanagementreview.com/radical-transparency/) - Leadership may be positional, but true leadership is about how you show up. As a change practitioner, you may lead a change team, or you may not. Either way, bringing radical transparency to your work can significantly increase the value that you bring to the change efforts you are supporting. “Radical transparency does not mean
- [Meeting Magic](https://changemanagementreview.com/meeting-magic/) - For most of us, the thought of yet another meeting elicits either a yawn or a groan. Yet when they work, meetings are highly productive in terms of both getting work done and strengthening relationships. In this Fast Company article, Stephanie Vozza explains how you can significantly increase the value of the meetings you facilitate.
- [Faster Decision Making](https://changemanagementreview.com/faster-decision-making/) - We all have decisions to make. Sometimes they are easy, and sometimes they can be really difficult. All too often we put them off…for more time, for more information, for more courage. Elizabeth Grace Saunders provides a useful framework for speeding your decision-making in this Fast Company article. She begins the article by identifying what
- [How Prepared Is Your Organization for the Future of Work?](https://changemanagementreview.com/how-prepared-is-your-organization-for-the-future-of-work/) - As change practitioners we are constantly applying our skills to shape the future. For most of us, most of our time is spent in guiding the execution of strategies crafted by others. Sometimes, if we have earned the trust of those we support, we may be called on to help shape those strategies. There are
- [What Makes a Great Boss?](https://changemanagementreview.com/what-makes-a-great-boss/) - Google spent a decade researching this question. In “Google Spent a Decade Researching What Makes a Great Boss. They Came Up With These 10 Things.” author Justin Bariso reports their findings. Is a good coach. Coaches don’t provide the answers; they help others to find the answers. Empowers team and does not micromanage. “A good
- [Leading Organizational Transformation](https://changemanagementreview.com/leading-organizational-transformation/) - Organizational change expert, Jim Hemerling, calls the present time “the era of always on transformation.” In this TED talk, Hemerling addresses why transformation is so exhausting, and how to fix it. How do you make organizational transformation empowering and energizing? Hemerling identifies five strategic principles, each of which “puts people first.” Inspire through purpose Go
- [You Know Your IQ, What’s Your CQ?, with Barbara A. Trautlein, Ph.D.](https://changemanagementreview.com/you-know-your-iq-whats-your-cq-with-barbara-a-trautlein-ph-d/) - In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Barbara A. Trautlein, Ph.D. – principal and founder of Change Catalysts, author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks, and originator of the CQ® System for Developing Change Intelligence®. For over 25 years, she
- [Change Lessons from Social Organizers](https://changemanagementreview.com/change-lessons-from-social-organizers/) - Societies don’t change. Organizations don’t change. People change.
- [Get Your Motivation Re-Charge](https://changemanagementreview.com/get-your-motivation-re-charge/) - As a change practitioner, it is likely that others look to you—and interact with you—as a leader, whether or not you hold a formal leadership role. You may be an independent consultant whose clients count on you to counsel them on how to address the tough change challenges they face. You may be leading an
- [How Well is Your Change Management Approach Working?](https://changemanagementreview.com/how-well-is-your-change-management-approach-working/) - How well is your change management approach working? When important change initiatives fail, all too often the finger gets pointed at the change practitioners for not surfacing risks early enough, the rank-and-file for their too-strong resistance, or mid-level sponsors for not driving the change down with enough force. On occasion, even senior leaders may be
- [Boost Your Practitioner Power](https://changemanagementreview.com/boost-your-practitioner-power/) - While Marcel Schwantes wrote his article for those seeking to influence their managers, (5 Things Exceptional Employees Love to Do (and Toxic Employees Hate) offers some powerful insights for how change practitioners – whether internal or external – can strengthen their influence with the sponsors that they support. He refers to it as “leading up.”
- [When Leaders are Undermining Change, What are You Doing about It?](https://changemanagementreview.com/when-leaders-are-undermining-change-what-are-you-doing-about-it/) - Leaders don’t always get it right. In fact, sometimes they get it all wrong. In his Harvard Business Review Article Three Ways Senior Leaders Create at Toxic Culture, Ron Carucci cites from his own observations ways in which leaders undermine organizational success. As change practitioners, we know that the challenges he describes often become even
- [Is Your Sponsor a Change Leader?](https://changemanagementreview.com/is-your-sponsor-a-change-leader/) - Leadership isn’t about what you say. It’s about how you show up, what you do, who you are. In this online post, The Five Principles of Change Leadership, June Bradham highlights what it takes to be a change leader. What she offers is a simple but effective checklist for evaluating the sponsors we support so
- [A New Application of an Old Model](https://changemanagementreview.com/a-new-application-of-an-old-model/) - In this TED talk Martin Danoesastro asks, “What are you willing to give up to change the way we work?” He begins with a video of a flock of hundreds of birds rapidly changing direction in synchronicity, creating new formations over and over again. Researchers report that their ability to do so is based on
- [What Type of Change Leader Are You Serving?](https://changemanagementreview.com/what-type-of-change-leader-are-you-serving/) - In his book Leading at the Edge of Chaos, Daryl Conner offers a set of change leadership archetypes. The Anti-Change Leader: Recognizing the disruption that change causes within an organization, this leader seeks to avoid it whenever possible, and to keep it to a minimum when it has to occur. The Rational Leader: This leader
- [The Importance of Organizational Beauty in the Face of AI](https://changemanagementreview.com/the-importance-of-organizational-beauty-in-the-face-of-ai/) - Tim Leberecht begins his TED talk (“Four Ways to Build a Human Company in the Age of Machines”) by stating “Half of the human workforce is expected to be replaced by software and robots in the next twenty years.” He posits that AI brings a level of efficiency to organizations that humans do not. “Humans
- [Present Better; Influence More](https://changemanagementreview.com/present-better-influence-more/) - As change practitioners, we are constantly in the position of having to influence others. Among other things, we are recommending that the leaders we support take unpopular actions; we are looking to earn our rightful place at the table and in integrated planning with others supporting the initiative such as project managers; and we are
- [Learning from Failure. Really!](https://changemanagementreview.com/learning-from-failure-really/) - There is no doubt that we, and the leaders that we serve, will make mistakes. As change practitioners, learning these lessons from Google can serve us well.
- [Transformation Comes in Many Flavors](https://changemanagementreview.com/transformation-comes-in-many-flavors/) - If you are a change practitioner, transformation is a word that most likely permeates more and more of your conversations, more and more of your assignments, and more and more of your uncertainty about “what is next.” On a regular basis you are hearing things like, “we are transforming the organization;” “this is a transformational
- [A Change Lesson from Game of Thrones](https://changemanagementreview.com/a-change-lesson-from-game-of-thrones/) - Carmine Gallo knows a lot about communication. Among other things, he is the author of Five Stars: The Communication Secrets to Get from Good to Great and Talk Like TED, the 9 Public Speaking Secrets of the World’s Top Minds. In his (spoiler alert) Forbes article “The Best Speech In The 'Game Of Thrones' Finale
- [Embracing Automation with a Human Touch](https://changemanagementreview.com/embracing-automation-with-a-human-touch/) - Whether it’s self-check lines at the supermarket, self-driving cars on the road or the emerging use of cryptocurrency, the world around us is changing rapidly. For organizations – and their senior leaders – it’s essential to roll with the times and adapt or face turbulence and even extinction. It’s that simple. One of the growing
- [Facts Don’t Change People’s Minds. Here’s What Does.](https://changemanagementreview.com/facts-dont-change-peoples-minds-heres-what-does/) - As change practitioners, we spend a great deal of time trying to get people to change their minds. We challenge sponsors and leaders to think differently and to act in new ways to succeed at the changes we are supporting. We challenge those who are impacted by those changes to think differently and to act
- [Vertical Development: The Intersection of Change and Leadership - P5](https://changemanagementreview.com/vertical-development-the-intersection-of-change-and-leadership-5/) - One of life's most persistent and urgent questions is...What are you doing for others? ~Martin Luther King, Jr. Part Five: The Postconventional Stages Have you ever met someone who stood out from the pack, but you couldn’t figure out why? It could be someone with a powerful presence or an ability to create consensus around
- [Vertical Development: The Intersection of Change and Leadership - P4](https://changemanagementreview.com/vertical-development-the-intersection-of-change-and-leadership-4/) - "Most leaders already know what they should be doing. What they lack is the personal development to do so." -Nick Petrie, Center for Creative Leadership Part Four: Breaking Down Vertical Development In The Origin Story, you learned that vertical development has roots in psychology. Let's look at how this psychological construct affects organizations through the
- [Vertical Development: The Intersection of Change and Leadership - P3](https://changemanagementreview.com/vertical-development-the-intersection-of-change-and-leadership-3/) - Part Three: The Origin Story “There is a way out, but the way out is really a way within.” - Ken Wilber People are ultimately the driving force behind business, so it makes sense that vertical development is rooted in psychology. Until 50 to 60 years ago, psychologists believed that psychological maturity and development were
- [Vertical Development: The Intersection of Change and Leadership - P2](https://changemanagementreview.com/vertical-development-the-intersection-of-change-and-leadership-2/) - Part Two: The Business Imperative "The development of leadership effectiveness, must, at a minimum, keep pace with the rate of change and the rate of escalating complexity." -Anderson & Adams, Mastering Leadership Have you ever felt like you were in over your head at work (or in your life in general)? It can be a
- [Vertical Development: The Intersection of Change and Leadership - P1](https://changemanagementreview.com/vertical-development-the-intersection-of-change-and-leadership/) - Part 1: The Complexity Crisis “No problem can be solved from the same level of consciousness that created it.” -Albert Einstein Of all the ideas I’ve learned and taught in 20 years in leadership development and change management, vertical development is hands-down my favorite. No other framework has been more instrumental in my own development not
- [Change Super-Charged: Responding to the Coronavirus](https://changemanagementreview.com/change-super-charged-responding-to-the-coronavirus/) - In Healthcare Trends: Coronavirus and Pandemic-Related Change, Prosci’s Janice Epp brings a change management lens to the healthcare industry’s response to the coronavirus. While a few of her messages are specific to that industry, most are applicable across every workplace that is or may be affected by this pandemic. According to the author, “two key
- [Adjusting Your Anchors During the Coronavirus Pandemic](https://changemanagementreview.com/adjusting-your-anchors-during-the-coronavirus-pandemic/) - For some change practitioners, working from home is the norm; for others it is a new, or at least unusual, experience. While this article is about working from home, it is not “tips and tricks.” Rather, it is more fundamentally how to prepare yourself, your loved ones and your colleagues to be able to focus
- [Change Communications and the Coronavirus](https://changemanagementreview.com/change-communications-and-the-coronavirus/) - If there was ever an important time to think in terms of change communication rather than communication in general, now is that time. Even if your business has been operating primarily in a virtual environment, much has changed in the past weeks, and it is likely that even more change will be occurring in the
- [A People-First Guide to Working from Home](https://changemanagementreview.com/a-people-first-guide-to-working-from-home/) - (The following has been generously shared by LOCAL - The Change Marketing™ Agency as a resource to assist change management practitioners and leaders effectively lead through a massive change in how we work today.) A NEW WAY OF WORKING, NOW The COVID-19 virus has forced one of the most massive shifts in workplace history. Millions
- [How Design Thinking Brings Us on the Same Page](https://changemanagementreview.com/how-design-thinking-brings-us-on-the-same-page/) - A word, millions of interpretations! You probably have seen the “tree swing cartoon.” The illustration goes back to the 1970s. It was illustrated to show that communication entails saying and hearing have the same meaning. The image was amended to use in many contexts, such as design and software development. See the picture below: Source:
- [Change Reactions: Anticipate, Embrace & Opportunitise](https://changemanagementreview.com/change-reactions-anticipate-embrace-opportunitise/) - Change is real and inevitable. It is a phenomenon that occurs at different stages of an organization’s development ladder. Change helps businesses to evolve in the face of competition, and to constantly advance to meet the changing needs of their stakeholders. Thus, the implication of this realisation is that every forward minded organization and its
- [Communication Strategies: Are We Using “Yes, and…” Too Much?](https://changemanagementreview.com/are-we-using-yes-and-too-much/) - Discover the implications of overusing the "yes, and..." approach in coaching and leadership scenarios.
- [Exciting New Initiatives at Change Management Review: A Call for Collaboration](https://changemanagementreview.com/exciting-new-initiatives-at-change-management-review-a-call-for-collaboration/) - Building organizational resilience is not about overcoming resistance, but rather channeling it to help reshape the culture for growth and innovation.
- [All Change is Personal](https://changemanagementreview.com/all-change-is-personal/) - As change practitioners, we each bring our own lens to our work. For some, it is an HR lens, or IT, or OD. Yours might be a change management lens, or project management, or strategy execution. Perhaps it is the lens of a therapist, coach, or mentor. Each perspective is important; each gives us different
- [When Your Change Sponsor Fails](https://changemanagementreview.com/when-your-change-sponsor-fails/) - I wasn’t expecting the phone call. I had been traveling cross-country every week for over three months. We seemed to be making progress on a transformational change initiative. It wasn’t easy. Along the way, I had had to deliver some difficult messages to the sponsor, but we seemed to be working well together. So I
- [Habit - The Frenemy of Positive Disruptive Change](https://changemanagementreview.com/habit-the-frenemy-of-positive-disruptive-change/) - If we understand how people form habits, it becomes easier to find solutions for resistance and create more sustainable change.
- [The “Last Mile”: Making Organizational Change Personal](https://changemanagementreview.com/the-last-mile-making-organizational-change-personal/) - Are you reaching each person at their unique place? How do you effectively address the “last mile” challenge in your current work?
- [Three Steps to Avoid Working Harder Than Your Sponsor](https://changemanagementreview.com/three-steps-to-avoid-working-harder-than-your-sponsor/) - One of the first pieces of advice I heard as a change agent was “don’t work harder than your sponsor.” Whenever I’ve shared this, the main responses I get are groans and eye-rolls. It’s definitely easier said than done. These days, when I repeat this advice, I frame it a little differently: Don’t be more
- [Do More. Do Smarter. Chuck the “To Do” List.](https://changemanagementreview.com/do-more-do-smarter-chuck-the-to-do-list/) - How many items are on your “To Do” list? How many of these lists do you keep? It may be time to tear them up, or delete the digital versions. According to Fast Company author Aytekin Tank, your “To Do” lists are most likely hurting your productivity. In “Scheduling Your Priorities (and Not Your Time)
- [Are You Ready to Leave Your Plateau?](https://changemanagementreview.com/are-you-ready-to-leave-your-plateau/) - Research has shown that for most people, performance plateaus after a couple of years. This is true whether you are looking at job performance, performance as a parent or partner, or performance in any other area of life. But it isn’t true for everyone. There are some people who continue to improve, to grow, to
- [Tough Talk](https://changemanagementreview.com/tough-talk/) - It comes with the territory. As change practitioners, we don’t only get to tell our clients (whether we are working internal or external, we all have clients) what is going well. It is also our responsibility to tell them what is going wrong. If we don’t, we are becoming part of the problem. And yet,
- [Slow Down. Find Better Solutions.](https://changemanagementreview.com/slow-down-find-better-solutions/) - As change practitioners, we are expected to have answers. When we don’t, we work hard—and quickly—to find them. The problem is, when we do, it is unlikely that we are coming up with the best solution. Albert Einstein is quoted as saying, “It’s not that I am so smart, I just stay with the problem
- [Leaders … Listen First](https://changemanagementreview.com/leaderslisten-first/) - Whether you are the leader of a change team (or any team for that matter), or whether you are a change practitioner supporting leaders, this Inc. article by Jeff Haden has an important message: “Exceptional leaders never speak first. Neither should you.” What happens when we speak first? We tend to ask questions that support
- [Lessons From Jeff Bezos](https://changemanagementreview.com/lessons-from-jeff-bezos/) - Jeff Bezos may be the richest person in the world; his net worth is estimated at over $130 billion. Over the years, he has offered lessons from his own experience to his shareholders. Here are three of those lessons about how to become a top performer, something that should be important to each of us
- [When We’re Not Afraid](https://changemanagementreview.com/when-were-not-afraid/) - How often does fear affect how you fulfill your responsibilities as a change practitioner? Perhaps it is the mild, imperceptible, fear that you aren’t going to be able to complete the next deliverable on time. Maybe it’s a more conscious fear that the initiative you are supporting is going to miss a deadline, and—if you
- [Change and the Three Brains](https://changemanagementreview.com/change-and-the-three-brains/) - As a change practitioner, how often do you listen to your three brains? Neuroscience research has shown that we each have three fully functioning brains. Our head (cephalic) brain is best suited for creativity, logic, and problem solving. Our heart (cardiac) brain serves us best when accessed for passion and compassion. And our gut (enteric)
- [What Makes For an Effective Change Center of Excellence?](https://changemanagementreview.com/effective-change-center-of-excellence/) - A mission statement guides an organization. The charter for your Change Center of Excellence (CCoE) does a similar thing for your change initiative?
- [Reasons Why "Selling" Change Management is Uncomfortable](https://changemanagementreview.com/why-selling-change-management-is-uncomfortable/) - Selling is uncomfortable for many. But when you are in a “people profession” like change management, selling is a major aspect of your role.
- [3 Ways Change Professional Self-Care Helps You Succeed](https://changemanagementreview.com/change-professional-self-care-helps-you-succeed/) - The term "change management self-care" is something we don't talk about nearly enough. If you find yourself struggling, you are not alone!
- [Are You Helping Your Client Set Their Goals?](https://changemanagementreview.com/are-you-helping-your-client-set-their-goals/) - How do Optimism Bias and the distinction between consulting and coaching impact client goal-setting, and what can we as change professionals do about it?
- [Visioning for Success: Part 1](https://changemanagementreview.com/visioning-for-success-part-1/) - Visioning, when done well, is at the heart of transformational change. In this article we make the case and lay the groundwork for successful visioning. Our next article addresses the visioning process. Vision from the future. Visioning from the present to the future tends to keep us in our “rational” brains, limiting how much we
- [Visioning for Success: Part 2](https://changemanagementreview.com/visioning-for-success-part-2/) - Part 1 of this series focused on why change visioning should be non-negotiable for those aspiring to lead successful change and on principles that should inform conceptualisation of the visioning canvas. Part 2 suggests stages involved in change visioning and the decisions that need to be taken to plan for and execute the process. PLAN
- [To Certify or Not to Certify—That Seems to Be the Question](https://changemanagementreview.com/to-certify-or-not-to-certify/) - As with other recognized professions—medicine, law, accounting, and engineering to name a few—for change management, the writing is now on the wall. Whether you are new to the change management profession, considering joining the profession, or an experienced change management practitioner, the question of whether or not to get certified as a change management professional
- [What Can You Do to Increase the Effectiveness of Middle Manager Participation and Leadership During Change? (Part II)](https://changemanagementreview.com/what-can-you-do-to-increase-the-effectiveness-of-middle-manager-participation-and-leadership-during-change-part-ii/) - In Part I of this article series, we looked at an article by Rosalie Kuyvenhoven and W. Christian Buss that provided three “practice gems” for change management professionals related to middle managers. The gems offered very practical information that can be used to help: Outline an approach for working with middle management Coach top managers
- [What Can You Do to Increase the Effectiveness of Middle Manager Participation and Leadership During Change? (Part I)](https://changemanagementreview.com/what-can-you-do-to-increase-the-effectiveness-of-middle-manager-participation-and-leadership-during-change-part-i/) - No matter what the business content of a strategic organizational change may be, most change initiatives begin at the C-Suite level with defined objectives and intended results. The intent is that these objectives cascade down the organization through middle management to employees who will then be expected to make the necessary behavior and work practice
- [How do Emotions Impact both Leaders and Employees during Change?](https://changemanagementreview.com/how-do-emotions-impact-both-leaders-and-employees-during-change/) - Far too often when managing change, companies place their entire focus on the cut-and-dried aspects of organizational change - who will be performing what roles, and what tasks need to be accomplished? However, a much subtler process that management often fails to address simmers beneath the surface: the various emotional aspects of change. The delicate process of translating
- [What are the Benefits of Change Management Technology?](https://changemanagementreview.com/what-are-the-benefits-of-change-management-technology/) - Boost adoption, slash resistance to change: Unlock the benefits of change management technology. Make a positive change today!
- [LLM AI Tools for Change Managers: Impact on Storytelling and Reflective Learning](https://changemanagementreview.com/ai-tools-for-change-managers/) - Unlock success in change management in project team development by applying key principles and lessons from both disciplines. Click to learn more!
- [Change Management: The Enabler of Data Literacy in Organizations](https://changemanagementreview.com/enabling-data-literacy-in-org/) - Discover how change management drives data literacy in organizations, enhancing decision-making, empowering employees, and fostering a data-driven culture.
- [It Takes a Village, or in the Case of Organizational Change, a Community](https://changemanagementreview.com/it-takes-a-community/) - Consider how to unite change professionals with a change community! Build trust, share resources, and foster collective action to drive sustainable, impactful change across your organization.
- [How Deeply Are You Listening? with Oscar Trimboli](https://changemanagementreview.com/how-deeply-are-you-listening-with-oscar-trimboli/) - Oscar Trimboli defines listening as “the willingness to have your mind changed.” Through his decades of study, Oscar has identified five levels of listening. Each of these levels takes the listener – and the speaker – deeper into the conversation. In this podcast, Oscar and Managing Editor Brian Gorman dive into what it takes to
- [Workplace Wisdom: How to Resolve Interpersonal Conflicts in the Workplace, with Liz Kislik](https://changemanagementreview.com/workplace-wisdom-how-to-resolve-interpersonal-conflicts-in-the-workplace-with-liz-kislik/) - Liz Kislik discusses workplace conflict resolution.
- [What’s Coming Next? Top 10 Organizational Trends and Their Implications for Change Management Practitioners](https://changemanagementreview.com/whats-coming-next-top-10-organizational-trends-and-their-implications-for-change-management-practitioners/) - One of the best things about working in organizational change is the opportunity to be at the forefront of progress in the organizations we serve. As leaders and practitioners of change, it is important to prepare ourselves for success by being aware of new ideas and trends that will shape our work in the months
- [Change Management: A Perspective on a Profession in Transition](https://changemanagementreview.com/change-management-transition/) - A brief history of the change management profession, and a look ahead at emerging trends and drivers of change. A Brief Lesson in Change Management History The mid-20th century ushered in a wave of changes—behavioral, social, and technological. The need emerged for organizations to understand how they worked and how their employees responded to
- [The Change Management Professional’s Workspace](https://changemanagementreview.com/change-management-professionals-workspace/) - The most important products, services, and tools of successful change management professionals. As change management professionals, it’s vital for us to know not only the history of the industry, but also the emerging trends and factors driving change within our world. In addition to this, we must be masters of our domain. Here, we’ve broken
- [What Does It Really Take to Become a Top Change Management Professional?](https://changemanagementreview.com/become-top-change-management-professional/) - Becoming a change management professional is not a one-size-fits-all approach by any means, but here’s a taste of what you may need and want to know before and during your journey as a practitioner. The change management profession is currently ramping up its formalizing activities. And with this process comes questions of what education, training,
- [Earning the Right to Influence: Two Strategies](https://changemanagementreview.com/earning-the-right-to-influence-two-strategies/) - No matter what role you play in change, the ability to influence others is essential to your success. Influence is something that is earned over time—it’s rare to walk into a situation where you are automatically granted the power to make things happen just by saying so. Think about someone who is able to influence
- [Change and Emotion](https://changemanagementreview.com/change-and-emotion/) - As a profession, why do we approach major change rationally? We create the “case for change,” articulating all of the reasons that maintaining the status quo is not viable, and all the reasons that this new status quo is the solution. We establish detailed change execution plans, guided by methodology and rationally thought out. We
- [During Organizational Change, Consider What NOT To Change](https://changemanagementreview.com/during-organizational-change-consider-what-not-to-change/) - Leaving alone what does not need to be changed makes organizational change more effective by keeping the organization focused on what matters most.
- [The Brain On Change: Leadership Communication Tips](https://changemanagementreview.com/the-brain-on-change-leadership-communication-tips/) - Let's get back to basics and check-in to see how well you're doing with key change leadership communication skills that could make the difference.
- [Top 5 Change Crisis Communication Strategies (+ 1 Example)](https://changemanagementreview.com/top-5-change-crisis-communication-strategies-1-example/) - Master the top 5 crisis communication strategies for change. Optimize your approach today with actionable insights for change!
- [Top 5 Change Practitioner Core Competencies With Examples](https://changemanagementreview.com/top-5-change-practitioner-core-competencies-with-examples/) - Master change with the top 5 practitioner competencies for change management professionals. Elevate your skills today! Explore examples now.
- [Navigating Change: The Evolution of Roles in a Digital Era](https://changemanagementreview.com/navigating-change-the-evolution-of-roles-in-a-digital-era/) - The trusted advisor plays a pivotal role in change management, when they pivot by leveraging artificial intelligence and soft skills to hone their craft.
- [The Role of Change Management in Project Team Development](https://changemanagementreview.com/the-role-of-change-management-in-project-team-development/) - Unlock success in change management in project team development by applying key principles and lessons from both disciplines. Click to learn more!
- [Why does Personal Transformation in Change Initiatives Matter?](https://changemanagementreview.com/why-does-personal-transformation-in-change-initiatives-matter/) - Unlock the key to change! Learn how personal transformation in change initiatives empowers individuals & fuels success.
- [How to Transform Change Manager Client Conversations](https://changemanagementreview.com/how-to-transform-change-manager-client-conversations/) - Learn strategies for effective change manager client conversations. Transform your approach for successful outcomes.
- [5 Behavioral Change Strategies for Change Managers](https://changemanagementreview.com/5-behavioral-change-strategies-for-change-managers/) - Unlock success in change management in project team development by applying key principles and lessons from both disciplines. Click to learn more!
- [The 3 Critical Soft Skills Change Managers Need to Master for Future Success](https://changemanagementreview.com/three-critical-soft-skills-for-cm/) - Discover the three critical soft skills change managers need to master for success. Learn how empathy, relationship-building, and effective communication can elevate your professional brand and make you an indispensable leader in change management.
- [Confirming Strategic Intent In Change Management](https://changemanagementreview.com/strategic-intent-in-chg-mgmt/) - Use strategic intent in change management to unlock success for your client's strategic initiatives.
- [6 Lessons For Successful Agile Transformation](https://changemanagementreview.com/6-lessons-for-successful-agile-transformation/) - Unlock success in agile transformation in managing change with these 6 tried and tested lessons.
- [How Change Professionals Can Find Joy in Leading Projects They Don't Like](https://changemanagementreview.com/find-joy-in-projects-you-dont-like/) - Discover how change management professionals can find joy and fulfillment in leading challenging projects with practical strategies and insights.
- [What Can Change Managers Learn from the Agile Movement](https://changemanagementreview.com/change-managers-agile-movement/) - What did you do on your last ski vacation? In 2001, 17 programming practitioners met at a ski resort in Snowbird, Utah, and came up with four guiding principles of "agile" that became the foundation of a worldwide software development movement. This makes that triple-black-diamond run seem pretty tame, doesn’t it? These four agile principles
- [Due Diligence in a Change Management Project](https://changemanagementreview.com/due-diligence-in-a-change-management-project/) - The work of a change management professional is challenging—no question! When we approach any new implementation, our eyes widen and our heart rate quickens hearing about the proposed size, shape, objectives, and ambiguity of the challenge ahead. Then, as our thoughts begin to take shape, we get excited about the prospect of helping an organization
- [Context and Conversation—Two Effective and FREE Tools to Use During Change Initiatives](https://changemanagementreview.com/context-conversation-tools-change-initiatives/) - I have been thinking about these two tools—context and conversation—intently for more than five years, primarily when observing the repercussions of a digitally transforming world. The focus of my thoughts—how both context and conversation are simple to provide, cost nothing, and can go far toward impacting the outcomes of change initiatives. Let’s start with context.
- [When there’s no WIIFM: 5 tips to create support during difficult change](https://changemanagementreview.com/when-theres-no-wiifm-5-tips-to-create-support-during-difficult-change/) - Running projects with no clear benefits to the individual can be a nightmare scenario for change managers. Here’s how to make bitter change more palatable. “This is the stupidest idea I’ve ever heard.” We had just announced a critical shift in the way our projects are catalogued. For years the business had been applying a
- [Finding the Reason Behind the Resistance](https://changemanagementreview.com/finding-the-reason-behind-the-resistance/) - In the face of ample evidence that, despite the growing focus on change management as a resource, about 70 percent of change initiatives fail, understanding what’s really driving resistance can be the key to designing and deploying change plans that will deliver sustainable, beneficial change for organizations. That’s easier said than done. It’s great to
- [3 Skills Change Managers Need to Manage Technology](https://changemanagementreview.com/3-skills-change-managers-need-to-manage-technology/) - In change management, integrating and using technological advancements is crucial to drive successful change initiatives.
- [How Hard are You Working?](https://changemanagementreview.com/how-hard-are-you-working/) - How much of what you are doing at work comes easy to you? What percentage of your time are you spending feeling challenged to learn and grow? In this Inc. article, You Should Spend 70 Percent of Your Time Doing Hard Things, Says This 5-Time Entrepreneur, Jessica Stillman makes the case that we should strive
- [Ditch the Drama](https://changemanagementreview.com/ditch-the-drama/) - Some people have more of a flair for the dramatic than others. As change professionals, rarely, if ever, will drama contribute to our success. Because the major changes that we are often involved with can cause emotional catharsis (our own as well as others), it is important to stayed attuned to your responses even if
- [Tell them Why!](https://changemanagementreview.com/tell-them-why/) - In a newly published Harvard Business Article Don’t Just Tell Employees Organizational Changes Are Coming — Explain Why, Morgan Galbraith cites a study reporting that almost one third of the participants didn’t know the reasoning behind the changes their organizations were undergoing. “This can be detrimental for any company trying to implement change. When employees
- [The Answer to Change Success may be in a Story](https://changemanagementreview.com/the-answer-in-a-story/) - We tend to approach change like one of those mathematical word problems that were the bane of many high school and college students. If we can only get the logic right, follow the methodology, complete the deliverables, we should get the right result. But, even if we “do everything right,” all too often we don’t
- [A Source for Useful Quotations regarding Change](https://changemanagementreview.com/source-for-change-quotes/) - Often, the leaders we serve fail to include the important parts of letting go in their thinking; project managers fail to address it in their planning.
- [“We Have to Talk about This…”](https://changemanagementreview.com/we-have-to-talk-about-this/) - When was the last time you had a really tough conversation with your change sponsor? In his Psychology Today article “How to Have Difficult Conversations,” author Dan Mager addresses a topic that all too many change management practitioners avoid. It is the human side of change that puts most initiatives at risk. Our profession is,
- [Strengthening the Decisions of  Decision-Makers](https://changemanagementreview.com/strengthening-the-decisions-of-decision-makers/) - As change practitioners, we are not typically the ones making the big decisions. However, we are often in a position to inform those decisions. And, those of us who serve in advisory roles (whether internal or external) are often able to shape how those decisions are made. In “How to Make a Big Decision,” (New
- [Three More Lessons Change Professionals Can Learn from Marketers](https://changemanagementreview.com/three-more-lessons-change-marketers/) - Previously we drew a number of connections between change management and marketing, citing well-known, time-honored marketing lessons as inspiration for your change efforts. In this follow-up, we continue our discussion by driving down toward more granular marketing practices. Again, what we’re seeing is that while change management and marketing typically live in separate organizational silos,
- [The Realities of Impactful Change Sponsorship](https://changemanagementreview.com/realities-of-impactful-sponsorship/) - As most change management professionals know, sponsors help provide clear direction for company change initiatives. They work to secure project resources and develop management buy-in at all levels of the company. Sometimes sponsors work in project management, and other times they lead transformation efforts and spark organizational change. But they always bridge that gap between what is happening in a
- [Still MORE Lessons Change Professionals can Learn from Marketers](https://changemanagementreview.com/still-more-lessons-change-professionals-can-learn-from-marketers/) - Recently we made a number of connections between what marketers know and use and what change managers might consider adding to their portfolio of practices. Three Lessons Change Professionals can Learn from Marketers and Three more Lessons Change Professionals can Learn from Marketers Read on to see our last three lessons. 7. Develop “Customer Personas”
- [Don’t Skip the First Step](https://changemanagementreview.com/dont-skip-the-first-step/) - If you are in change management, you have likely seen representations of a “change curve,” depicted differently and called by many different names. The graphic below compiles the thinking of a number of change process models, from Elizabeth Kuebler-Ross change curve to Kurt Lewin to Virginia Satir among many others. The content should be recognizable primarily because it
- [Methodology?  Model?  Let’s Clear This Up!](https://changemanagementreview.com/methodology-model/) - You need both in your toolkit to implement change successfully. The Internet abounds with commentary about the terms methodology and model—what they are, who owns them, and which one is more important in the business world. The fact is that planning and managing successful change implementations requires that you have both in your toolkit. My
- [Five Agile Practices You can Apply Immediately to Your Change Management Efforts](https://changemanagementreview.com/five-agile-practices-you-can-apply-immediately-to-your-change-management-efforts/) - There are a number of practices that contribute to the effectiveness of agile development and help to distinguish it from traditional waterfall software development. Five commonly-used practices can be applied easily and rapidly to change management projects to help improve their efficiency and effectiveness, especially when the change at hand is software being developed using
- [Three Lessons Change Professionals can Learn from Marketers](https://changemanagementreview.com/three-lessons-change-professionals-can-learn-from-marketers/) - With changing cultural and societal shifts, and an increased focus on technology for communication, new generations of employees are getting integrated into the corporate world. The motivators that inspired previous generations to add value to a company or organization may no longer be relevant for new generations entering the workforce. Traditionally, change management and marketing
- [Why should Change Managers (re)consider Knowledge Management?](https://changemanagementreview.com/change-managers-km/) - In the article, Re-conceiving Change Management: A Knowledge Based Perspective (Balogun and Jenkins, 2003), the authors propose a reconsideration of the discipline of change management as knowledge generation. This concept led to my further exploration of some ideas around knowledge management that may be helpful for change management practitioners. Three articles are highlighted below followed by
- [70 Years of Thought on Resistance - Part 1](https://changemanagementreview.com/70-years-of-resistance-part-1/) - Isn’t resistance to change like gravity? Just a widely accepted force that change management professionals address every day? That’s what we thought until we discovered a 1948 research study on overcoming resistance to change that sparked our interest in reviewing how techniques for managing resistance have evolved and which ones may still be important to
- [70 Years of Thought on Resistance - Part 2](https://changemanagementreview.com/70-years-of-resistance-part-2/) - Ideas about change resistance have evolved. There is more clarity around the meaning of activities such as participation and communication, as well as more ability to do more things that look like participation and communication with intranets, mobile devices, and social media. But, despite Marshall McCluhan’s declaration, “The Medium is the Message,” the tests for
- [NeuroLeadership: What’s Oxytocin Got to Do with It?](https://changemanagementreview.com/neuroleadership-whats-oxytocin-got-to-do-with-it-part-i/) - For many years, the science of leadership was considered a "soft" science. While many experts in management and business understood the qualities that made a good leader and knew the activities that could help leaders become even stronger, they didn't immediately recognize the important link between the "hard" science of neurobiology and the "soft" science
- [Achieving Transformational Change in Higher Education](https://changemanagementreview.com/achieving-transformational-change-in-higher-education/) - These are challenging times for colleges and universities. Competition for students has intensified as the number of high school graduates is declining. There is increased public scrutiny regarding the value of college degrees given the high cost of tuition at many institutions and the resulting debt that burdens many students. Colleges and universities have also
- [Are Your Leaders Competent as Change Leaders?](https://changemanagementreview.com/are-your-leaders-competent-as-change-leaders/) - Whatever the statistics, too many organizational change initiatives fail to deliver on their promise. While at times it is the solution that is flawed, more often it is the execution. There are two sets of key players accountable for successful execution: those of us who are change practitioners, and the leaders that we serve. And
- [Teaming for Success](https://changemanagementreview.com/teaming-for-success/) - Amy Edmondson, the Professor of Leadership and Management at Harvard Business School, draws an important distinction between teams and teaming in her TEDNYC talk (2017): How to turn a group of strangers into a team. It is a distinction that we—as change practitioners—can put to good use. Unless you are working with the same change
- [Lessons from Leadership Neuroscience](https://changemanagementreview.com/lessons-from-leadership-neuroscience/) - The 4 Brain Superpowers You Need to Be a Successful Leader, According to Neuroscience by Leigh Buchanan may be written for leaders, but its lessons are important for us as change management practitioners as well. In order to improve their resilience and their performance, Buchanan calls for leaders to intentionally work to develop their neuroplasticity
- [The Science-Business Mismatch that Puts Your Change at Risk](https://changemanagementreview.com/the-science-business-mismatch-that-puts-your-change-at-risk/) - As Daniel Pink says in his TED talk (July 2009), The Puzzle of Motivation, there is a mismatch between what science knows and what business does. And that mismatch puts your change initiatives at risk! Over the last forty years, research has shown over and over that extrinsic rewards (carrot and stick, pay-for-performance) are very
- [More No. Less Yes.](https://changemanagementreview.com/more-no-less-yes/) - Author Greg McKeown makes a habit of saying 'No.' In Essentialism: The Disciplined Pursuit of Less, McKeown lays out a sound rationale for saying 'Yes' less, and for focusing our attention and energy on fewer things. However, those fewer things are not haphazardly selected. One of the principles he describes is this. “As you evaluate
- [Building Your Resilience for a Turbulent World](https://changemanagementreview.com/book-prosilience/) - As change practitioners, we all know that some people are more resilient than others and that the dynamic world in which we live and work is putting more and more of a demand for resilience on those around us…and on ourselves. What we may not know is that we can consciously, proactively build our resilience.
- [How Competency Models Can Help Change Management Professionals](https://changemanagementreview.com/how-competency-models-can-help-change-management-professionals/) - Know what knowledge, skills, and attributes you need for your change management professional development plan. To be a successful change management professional, you need to know your competencies. If you’re not certain about your change management skills, it might be time to use a competency model. Competency models can help assess one’s knowledge, skills, and
- [Making Sense of the Change Management Training Marketplace](https://changemanagementreview.com/change-management-training-marketplace/) - Change management professionals apply their specialized set of knowledge, skills, and attitudes to companies large and small across both industry verticals and horizontals. Unless you have been working on a space station for the past several years, you know that this profession is moving rapidly toward formalizing, standardizing, and credentialing. For individuals who want to
- [Why Storytelling Should be in the Change Leader’s Toolkit](https://changemanagementreview.com/why-storytelling-should-be-in-the-change-leaders-toolkit/) - Most of us have fallen asleep at least once in our lives to a caretaker reading a bedtime story or trying to finish a novel—be it romance, history or mystery. Storytelling uses words and images to bring ideas and concepts to life. While stories can be used to feed the imagination, storytelling also has value
- [Why Agile Change Management Matters](https://changemanagementreview.com/why-agile-change-management-matters/) - New distribution methods, a volatile economy and improved technologies for communicating and connecting with the world have highlighted the need for companies to be more agile. However, few operations are as flexible and ready to respond to changing business conditions as they could be. For a company to be adaptable, agility has to become part
- [5 Thought Leaders Specify Change Leadership Techniques for Successful Transformation](https://changemanagementreview.com/change-leadership-techniques-by-thought-leaders/) - Why has organizational transformation always been a challenge? Don’t we get it by now? Are there really that many new theories to place into practice? How many more books, articles, and webinars do we need in order to “get this transformational work right?” We know that generally, the larger the company, the more difficult the
- [Not Another Article on Employee Engagement … 5 Expert Views!](https://changemanagementreview.com/not-another-article-on-employee-engagement5-expert-views/) - Today more than ever, companies are recognizing the critical importance of employee engagement particularly during times of transformation. Research has linked the way an employee feels about his or her job to several crucial business metrics including leadership development, overall profits and customer engagement. Unfortunately, while employee disengagement is a challenge that regularly confronts the global
- [How will Millennials Transform Organizational Change?](https://changemanagementreview.com/how-will-millennials-transform-organizational-change/) - Just another look at the phenomenon of this century—millenials? This one could hold the key to a successful change initiative. As the millennial generation floods the workplace and rises into management roles, change management professionals are increasingly aware of the way in which this evolution is reshaping traditional structures. The needs and work habits of
- [Using Emotional Intelligence to Change the Unchangeable](https://changemanagementreview.com/using-emotional-intelligence-to-change-the-unchangeable/) - For over 150 years, the Internal Revenue Service has collected tax revenue within the United States. Originally created by Abraham Lincoln in 1862 as a method to pay war expenses, the IRS has collected taxes on personal incomes of Americans to finance various government activities. Wars and Presidents have changed over the last 160 years,
- [How Artificial Intelligence (AI) Drives Change Management](https://changemanagementreview.com/how-artificial-intelligence-ai-drives-change-management/) - Artificial Intelligence does not replace the human element of change, but leverages AI to support and enhance human element for more successful outcomes.
- [The "Ripple Effect" of Coaching in Change Management](https://changemanagementreview.com/the-ripple-effect-of-coaching-in-change-management/) - A recent study by Torch.io found that 94% of employees observed positive transformations in their coached managers, particularly strengthened communication.
- [How to Foster Employee Engagement in Change Initiatives](https://changemanagementreview.com/how-to-foster-employee-engagement-in-change-initiatives/) - Increasing employee engagement means we create a sense of purpose, commitment, and involvement - and technology can help.
- [Turning Resistance into Organizational Resilience](https://changemanagementreview.com/turning-resistance-into-organizational-resilience/) - Building organizational resilience is not about overcoming resistance, but rather channeling it to help reshape the culture for growth and innovation.
- [Why Stability Management could be a Solution for Making Change Less Painful](https://changemanagementreview.com/why-stability-management-could-be-a-solution-for-making-change-less-painful/) - Building organizational resilience is not about overcoming resistance, but rather channeling it to help reshape the culture for growth and innovation.
- [What Change Leaders Can Learn from Research on Psychological Safety](https://changemanagementreview.com/what-change-leaders-can-learn-from-research-on-psychological-safety/) - Building organizational resilience is not about overcoming resistance, but rather channeling it to help reshape the culture for growth and innovation.
- [Highlights from ChangeTech Rising™ 2024 Conference](https://changemanagementreview.com/highlights-from-changetech-rising-2024-conference/) - Building organizational resilience is not about overcoming resistance, but rather channeling it to help reshape the culture for growth and innovation.
- [How to Get Started in The Change Management Field, with Jennifer Frahm](https://changemanagementreview.com/podcast-jennifer-frahm/) - Summary: In this episode of the Change Management Review Podcast, Theresa Moulton interviews Jennifer Frahm. Jennifer is the founder of Conversations of Change and an experienced change management practitioner Theresa and Jennifer discuss Jennifer’s experiences in the change management field, her background, and her advice for her newcomers just entering the change management industry. Questions
- [Change Management and Coaching, with Mark Ruth](https://changemanagementreview.com/podcasts-markruth/) - Summary: In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Mark Ruth. Since joining the International Coach Federation (ICF) more than a decade ago, Mark has been committed to developing and expanding the ICF’s presence as an industry thought leader. His department has unveiled more than a dozen global industry studies on
- [3 Ways to Avoid “Silent Assassins” when Implementing Technological Change Projects](https://changemanagementreview.com/avoid-silent-assassins-on-tech-projects/) - 3 Ways to Avoid “Silent Assassins” when Implementing Technological Change Projects We’ve all seen the reported statistic saying that “70% of all change projects fail”, and whether you buy into this statistic or not, it’s fair to say that technology implementation projects are often the source of many failure horror stories. We have specialised in
- [Unleashing AI to Power Operational Excellence](https://changemanagementreview.com/unleashing-ai-to-power-operational-excellence/) - In the rapidly evolving landscape of business and technology, AI has emerged as a transformative force redefining how organizations operate and deliver value.
- [How Change Management Review Offers Advantages For Practitioners, With Theresa Moulton](https://changemanagementreview.com/podcast-theresa-moulton/) - Summary: In this episode of the Change Management Review Podcast, Lisa McCoy turns the tables and interviews our very own Theresa Moulton, Editor-In-Chief of Change Management Review™ and an experienced change management practitioner. Lisa and Theresa discuss what’s missing for change management practitioners in today’s environment, and how Change Management Review serves as the vehicle
- [Criticality of Organizational Development Work in the Change Management Professional’s Agenda, with Sherry Duda](https://changemanagementreview.com/podcast-sherry-duda/) - Summary: In this episode of the Change Management Review’s “Meet the Expert” Podcast, Theresa Moulton interviews Sherry Duda. Sherry is President of the Board of Directors, Organization Development Network and Chief Executive Officer, Alex Reidy & Company, LLC. Theresa and Sherry discuss Sherry’s her background, experience in the organizational development field, and her advice for
- [Change Management in Today's Business Environment, With Daryl Conner](https://changemanagementreview.com/podcast-daryl-conner/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Daryl Conner. Daryl is the founder and Chairman of Conner Partners, Conner Advisory, and Conner Academy and he serves as a leading advisor and educator to senior executives across the globe. He is the author of “Managing at the Speed of Change”
- [The Coaching Habit® For Change Managers, Michael Bungay Stanier](https://changemanagementreview.com/podcasts-michaelbungay/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Michael Bungay Stanier. Michael is the Senior Partner at Box of Crayons, where he and his team of facilitators help time-crunched managers coach in 10 minutes or less. He has authored several books, including “The Coaching Habit” and “Do More Great Work”;
- [5 Levers of Influence When Working with Change in Organizations, With Heather Stagl](https://changemanagementreview.com/podcasts-heatherstagl/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Heather Stagl. As founder of Enclaria, Heather Stagl equips individuals and teams to influence change at work through individual coaching, team workshops, and training programs. She is a blogger and radio host of the “Influence Change at Work” show on BlogTalkRadio, as
- [Change Management In Today’s VUCA World, With Dan Olson](https://changemanagementreview.com/change-management-in-todays-vuca-world-with-dan-olson/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews change practitioner, change management talent matchmaker, and network weaver, Dan Olson. He was the chief instigator of the Minnesota Change Management Network, as well as the co-founder of STAR Collaborative, a professional services staffing firm with specialties in project and change management.
- [Becoming an Architect of Change With Dr. Jim Bohn](https://changemanagementreview.com/becoming-an-architect-of-change-with-dr-jim-bohn/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews change management architect, Dr. Jim Bohn. With more than 43 years’ experience personally leading the transformation of multiple underperforming teams to achieve award-winning levels of success, Dr. Bohn’s impressive client list includes major hospitals and manufacturing organizations as well as nonprofits. He
- [Agile Transformation in Change Management with Jason Little](https://changemanagementreview.com/agile-transformation-in-change-management-with-jason-little/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Lean Startup fanatic, author and international speaker, Jason Little. Since 2007, he’s helped countless organizations implement Agile practices and flourish into the future. Jason is the author of Lean Change Management: Innovative Practices for Managing Organizational Change, and the creator of a
- [Conversational Intelligence® with Judith Glaser](https://changemanagementreview.com/conversational-inteligence-judith-glaser/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews the world’s leading authority on Conversational Intelligence®, WE-centric Leadership, and Neuro-Innovation, Judith Glaser. She is an Organizational Anthropologist and one of the most pioneering and innovative change agents, consultants and executive coaches, in the consulting and coaching industry. In addition, she is
- [Together Sustaining Success: How to Make Change Management Work In Your Organization With Stacey Ferguson](https://changemanagementreview.com/how-to-make-change-management-work-in-your-organization-stacey-ferguson/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Stacey Ferguson, President & Principal Consultant at The Ferguson Group US. As an experienced principal consultant with over 25 years in transformational, operation and problem-solving engagements, Stacey founded her firm on the principle of “Together Sustaining Success”. Stacey is also VP of
- [Organizational Change Management and Social Media with Dr Jennifer Frahm](https://changemanagementreview.com/organizational-change-management-social-media-dr-jennifer-frahm/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Dr Jennifer Frahm, founder of Conversations of Change. With a deep understanding of communication, change management and human behavior, Dr Frahm uses her expertise to help companies execute strategic change while supporting delivery. She has worked across multiple industries and her change
- [The Science of Organizational Change With Paul Gibbons](https://changemanagementreview.com/the-science-of-organizational-change-with-paul-gibbons/) - In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews author, speaker, and change management consultant Paul Gibbons. His most recent book, “The Science of Organizational Change,” has been hailed as the most important book on change in 15 years. Between writing projects, he consults, coaches, and speaks with businesses such as Microsoft,
- [Missing Conversations With Helen Palmer](https://changemanagementreview.com/missing-conversations-with-helen-palmer/) - In this episode of the Change Management Review™Podcast, Theresa Moulton interviews Helen Palmer, Founder and Principal Change Agent of Questo, a business platform transforming how organizations and individuals make change in their workscape. Her professional practice has been threaded with design for over two decades since she answered a calling for the human factor. She
- [Charting Change, With Braden Kelley](https://changemanagementreview.com/charting-change-with-braden-kelley/) - In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Braden Kelley, author of Stoking Your Innovation Bonfire, Charting Change, and the Charting Change Workbook. He is a popular keynote speaker, workshop facilitator, and thought leader on the topics of continuous innovation and change, who works with clients to create innovative strategies, digital
- [Culture Inflection and the Future of Culture Change, with Deb Peters](https://changemanagementreview.com/culture-inflection-future-of-culture-change-deb-peters/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews leadership strategist, organization development (OD) practitioner and culture change coach Deb Peters. She is founder of Morgan McGuire Leadership, a 25-year-old leadership consulting firm specializing in innovative change, strategic leadership and emotional intelligence. Deb is also co-editor of Practicing OD in the
- [Change Readiness vs. Change Resistance, With Rune Todnem By](https://changemanagementreview.com/change-readiness-vs-change-resistance-with-rune-todnem-by/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Rune Todnem By. He is the Professor of Organisational Behaviour at Staffordshire University School of Business, Leadership & Economics; Editor-in-Chief of Routledge's Journal of Change Management; Professor II Change Leadership at University of Stavanger Business School; and Co-founder and Chairman of the
- [The Sponsorship Imperative: Developing Executives into Serious Leaders of Change, With Dr. Linda Ackerman Anderson](https://changemanagementreview.com/the-sponsorship-imperative-developing-executives-into-serious-leaders-of-change-with-dr-linda-ackerman-anderson/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews the Co-Founder of Being First®, Dr. Linda Ackerman Anderson. She brings more than 35 years' experience to her work in leading Conscious Transformation, through which she assists leaders to sort through the chaos of transformation, develop change processes that produce extraordinary business
- [From Resilience to Prosilience in Change Management, With Linda Hoopes, Ph.D.](https://changemanagementreview.com/from-resilience-to-prosilience-in-change-management-with-linda-hoopes-ph-d/) - Summary: In this episode of the Change Management Review™Podcast, Theresa Moulton interviews Dr. Linda Hoopes. After several years as a college professor, Linda worked with change expert Daryl Conner in research, consulting, and management roles for more than 15 years, and founded Resilience Alliance in 2007. Now, she brings her 25+ years' experience to bear
- [Ethnography: Where The Social Sciences And Business Come Together, With Alexandra Mack](https://changemanagementreview.com/podcast-alexandra-mack/) - Summary: In this episode of the Change Management Review Podcast, Theresa Moulton interviews Alexandra Mack. Alexandra is a senior fellow at Pitney Bowes, and a Board Member of Ethnographic Praxis in Industry Community (EPIC). Theresa and Alexandra discuss how ethnography can provide change management professionals with a new view into how some of the organizational
- [From Change Management to Conscious Change Leadership (Part 1), With Dean Anderson, Ed.D.](https://changemanagementreview.com/from-change-management-to-conscious-change-leadership-part-1-with-dean-anderson-ed-d/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Dr. Dean Anderson. As a speaker, writer, consultant and no-nonsense trainer with over thirty years of experience, Dr. Anderson coaches his clients to design and implement transformational change, deliver breakthrough results, increase organizational change capacity, and establish a high performing, co-creative corporate
- [From Change Management to Conscious Change Leadership (Part 2), With Dean Anderson, Ed.D.](https://changemanagementreview.com/from-change-management-to-conscious-change-leadership-part-2-with-dean-anderson-ed-d/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Dr. Dean Anderson. As a speaker, writer, consultant and no-nonsense trainer with over thirty years of experience, Dr. Anderson coaches his clients to design and implement transformational change, deliver breakthrough results, increase organizational change capacity, and establish a high performing, co-creative corporate
- [The Organizational-Based Approach to Drive Change in Organizations, With Michelle Yanahan](https://changemanagementreview.com/the-organizational-based-approach-to-drive-change-in-organizations-with-michelle-yahanan/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Michelle Yanahan, Principal and Owner of ChangeFit 360. Michelle is a passionate organizational change management strategist & thought leader with proven expertise in executing programs to enhance and grow organizational change management as a strategic business competency.
- [Coaching as a Change Practitioner, With Jessica Bronzert](https://changemanagementreview.com/coaching-as-a-change-practitioner-with-jessica-bronzert/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Jessica Bronzert. As CEO of The Sparks Group, Jessica focuses on Executive Coaching & Transformational Change for Organizations, Teams and Individuals seeking change that makes a difference to them and in the world. She work with organizations
- [Change Management in Higher Education, With Chris Mayer](https://changemanagementreview.com/change-management-in-higher-education-with-chris-mayer/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Chris Mayer, a career Army officer who is serving as associate dean for strategy, policy, and assessment, and associate professor of philosophy at the United States Military Academy at West Point. Chris has led, been part of,
- [Trust and Change (Part 1), With Stephen W. Maye](https://changemanagementreview.com/trust-and-change-part-1-with-stephen-w-maye/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Stephen W. Maye – a business leader and change agent with experience leading diverse teams across north America and Asia-Pacific. He is the co-creator and chief integrator of the Change Execution Methodology (CEM) for business transformation that
- [Trust and Change (Part 2), With Stephen W. Maye](https://changemanagementreview.com/trust-and-change-part-2-with-stephen-w-maye/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman continues his conversation with Stephen W. Maye – a business leader and change agent with experience leading diverse teams across north America and Asia-Pacific. He is the co-creator and chief integrator of the Change Execution Methodology (CEM) for
- [9 Change Management Principles from Research (Part 1), With Daniel Lock](https://changemanagementreview.com/9-change-management-principles-from-research-part-1-with-daniel-lock/) - In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Daniel Lock. As principal of Daniel Lock Consulting, in Sydney, Australia, Daniel has worked with large banking corporations in Australia including Westpac, National Australia Bank, and Macquarie Bank. He has also served numerous smaller organizations, helping them to
- [9 Change Management Principles from Research (Part 2), With Daniel Lock](https://changemanagementreview.com/9-change-management-principles-from-research-part-2-with-daniel-lock/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman continues his conversation with Daniel Lock. As principal of Daniel Lock Consulting, in Sydney, Australia, Daniel has worked with large banking corporations in Australia including Westpac, National Australia Bank, and Macquarie Bank. He has also served numerous smaller
- [Overcoming Change Management Fails and Struggles, With Caroline Kealey](https://changemanagementreview.com/overcoming-change-management-fails-and-struggles-with-caroline-kealey/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Caroline Kealey, an internationally recognized communications strategist, change facilitator, trainer and author with over 20 years of experience in the field. As Principal and Founder of Ingenium Communications, Caroline is committed to making a difference and building lasting, meaningful partnerships with her
- [Creating a Legacy: Leading Change Through Emotional Intelligence, with Peter Jansen](https://changemanagementreview.com/podcasts-peterjansen/) - Summary: In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Peter Jansen. With more than two decades of international experience in emotional intelligence and leadership coaching, Peter works primarily with medical professionals, universities, associations, leaders, and top coaches around the world in initiating transformational change. Understanding emotions, human nature, and leadership has
- [Readiness for Change, with Matthew Painter](https://changemanagementreview.com/podcasts-mattpainter/) - Summary: In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Matthew Painter, Director of Leadership Development at University of Alabama Birmingham. With 15+ years of professional experience in higher education and healthcare, Matthew has spent the last 8 years in Organization / Leadership Development roles in healthcare where he uses a systemic
- [Transformation, with Judi Neal](https://changemanagementreview.com/podcasts-judineal/) - Summary: In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Judi Neal - an author on workplace spirituality and an internationally recognized scholar, speaker, and consultant. She focused her earlier research on business leaders who have a strong commitment to their spirituality, and studied how they've bridged the spiritual world and the
- [Good Authority, with Jonathan Raymond](https://changemanagementreview.com/good-authority-with-jonathan-raymond/) - Summary: In this episode of the Change Management Review™ Podcast, Theresa Moulton interviews Jonathan Raymond - CEO at Refound and author of the award-winning book Good Authority: How to Become the Leader Your Team Is Waiting For. In 2018, he was named one of Inc. Magazine’s top 100 leadership speakers. After spending 20 years trying
- [iX Leadership: Create High-Five Cultures and Guide Transformation (Part 1), with Dr. Rachel MK Headley](https://changemanagementreview.com/ix-leadership-create-high-five-cultures-and-guide-transformation-part-1-with-dr-rachel-mk-headley/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Dr. Rachel MK Headley, CEO of Rose Group Int’l (RGI). Rachel loves to diagnose really thorny root-cause issues and create action-based solutions. She is a big picture thinker who loves people and can get seemingly impossible things done. She always wanted to be
- [iX Leadership: Create High-Five Cultures and Guide Transformation (Part 2), with Dr. Rachel MK Headley](https://changemanagementreview.com/ix-leadership-create-high-five-cultures-and-guide-transformation-part-2-with-dr-rachel-mk-headley/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Dr. Rachel MK Headley, CEO of Rose Group Int’l (RGI). Rachel loves to diagnose really thorny root-cause issues and create action-based solutions. She is a big picture thinker who loves people and can get seemingly impossible things done. She always wanted to be
- [iX Leadership: Create High-Five Cultures and Guide Transformation (Part 3), with Dr. Rachel MK Headley](https://changemanagementreview.com/ix-leadership-create-high-five-cultures-and-guide-transformation-part-3-with-dr-rachel-mk-headley/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Dr. Rachel MK Headley, CEO of Rose Group Int’l (RGI). Rachel loves to diagnose really thorny root-cause issues and create action-based solutions. She is a big picture thinker who loves people and can get seemingly impossible things done. She always wanted to be
- [Transformational Executive Change Leadership, with Steve Salisbury](https://changemanagementreview.com/transformational-executive-change-leadership-with-steve-salisbury/) - In this episode of the Change Management Review™ “From the Field” Series, Brian Gorman interviews Steve Salisbury, Transformational Leadership Expert. Steve has worked with some of the world’s most recognizable enterprises to set their changes in motion by creating transformational capacity, galvanizing leaders, and driving accountability to institutionalize the entire transformation. In an industry where
- [Change from the Future: The Merlin Process and Strategy Mapping, with Amie Devero](https://changemanagementreview.com/change-from-the-future-the-merlin-process-and-strategy-mapping-with-amie-devero/) - Summary: In this episode of the Change Management Review™ “From the Field” Series, Brian Gorman interviews Amie Devero, author of the book "Powered by Principle: Using Core Values to Build World-Class Organizations". She focuses her 20+ year coaching practice on founders and executives in small and medium-sized post-revenue startups, with a special interest (although not
- [Organizational Communications in a Time of High Disruption](https://changemanagementreview.com/organizational-communications-in-a-time-of-high-disruption/) - Summary: In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Keith Kitani – CEO and co-founder of GuideSpark, a change communications software company that enables organizations to manage, measure, and scale the effectiveness of their internal communications to drive organizational change and achieve business goals. Keith’s career has been focused on building
- [Vertical Development for Leading in Turbulent Times, with Jessica Bronzert](https://changemanagementreview.com/vertical-development-for-leading-in-turbulent-times-with-jessica-bronzert/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Jessica Bronzert, founder of The Sparks Group. Jessica is passionate about helping leaders and teams develop the capacity and skills they need to be successful. Motivated by the diversity of the human experience and organizational life, Jessica employs specialized change and coaching training,
- [Leading Clarity: The Breakthrough Strategy to Unleash People, Profit and Performance – With Brad Deutser](https://changemanagementreview.com/leading-clarity-the-breakthrough-strategy-to-unleash-people-profit-and-performance-with-brad-deutser/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Brad Deutser, author of Leading Clarity: The Breakthrough Strategy to Unleash People, Profit and Performance and President and CEO of Deutser, an award-winning management consulting firm that works with leaders to create great companies inside and out. Brad is a trusted counselor and
- [Humantelligence and Corporate Culture, with Juan Luis Betancourt](https://changemanagementreview.com/humantelligence-and-corporate-culture-with-juan-luis-betancourt/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Juan Luis Betancourt, CEO of Humantelligence, a company that works with their clients to apply psychometrics, analytics, and artificial intelligence to help align culture and strategy. His experience in human capital advising was developed while a partner at Korn/Ferry International and Heidrick &
- [HERO Transformation, With Arif Harbott](https://changemanagementreview.com/hero-transformation-with-arif-harbott/) - Summary In this podcast, Change Management Review Managing Editor Brian Gorman interviews Arif Harbott, co-author with Cuan Mulligan of The HERO Playbook: The Step-by-Step Guide for Delivering Large-Scale Change. HERO is a transformation framework (Hypothesize, Execute, Result Observed) based on the authors’ experience in guiding over $1 billion in transformational change initiatives. The HERO Playbook
- [Creating the Change-Maker Culture, With Edith Onderick-Harvey](https://changemanagementreview.com/creating-the-change-maker-culture/) - Topic overview: As change leaders and change professionals, you naturally embrace, engage in and affect change. However, your personal leadership and engagement is not enough. In too many organizations, change leaders are outnumbered by those who are standing on the sidelines, waiting for someone else to act. You need to help leaders to get their
- [When Radical Change Meets Adaptive Leadership, with Salima Hemani](https://changemanagementreview.com/when-radical-change-meets-adaptive-leadership-with-salima-hemani/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Salima Hemani – Founder and President of SZH Consulting LLC, a boutique management consulting and executive coaching firm based in the Washington D.C. Metro area. Prior to that, Salima held senior leadership positions at global, Fortune 500 companies including Accenture, Northrop Grumman, Marriott
- [5 Ways to Help Your Team Be Open to Change, With Edith Onderick-Harvey](https://changemanagementreview.com/5-ways-to-help-your-team-be-open-to-change-with-edith-onderick-harvey/) - Summary In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Edith Onderick-Harvey, Managing Partner of NextBridge Consulting, LLC. As change leaders and change professionals, you naturally embrace, engage in, and affect change. Personal leadership and engagement, however, is not enough. You need to help leaders engage their teams in new thinking, creativity, and innovation.
- [Brilliant, Be the Leader Who Shines Brightly Without Burning Out, With Jamie Shapiro](https://changemanagementreview.com/brilliant-be-the-leader-who-shines-brightly-without-burning-out-with-jamie-shapiro/) - In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Jamie Shapiro - Founder and CEO of Connected EC, a leading authority on connecting leadership performance and wellbeing, and the bestselling author of Brilliant, Be the Leader Who Shines Brightly Without Burning Out. Having experienced burnout in the corporate world, Jamie understands the incredible pressure
- [Ruthless Consistency, With Michael Canic](https://changemanagementreview.com/ruthless-consistency-with-michael-canic/) - In this podcast, Change Management Review Editor-In-Chief, Theresa Moulton, interviews Michael Canic, PhD – author of RUTHLESS CONSISTENCY: How Committed Leaders Execute Strategy, Implement Change and Build Organizations That Win (September 1, 2020; McGraw Hill). He is also the founder and president of Making Strategy Happen, a consultancy which helps committed leaders turn ambition into
- [Political Skill at Work, With Parker Ellen, III](https://changemanagementreview.com/political-skill-at-work-with-parker-ellen-iii/) - In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews B. Parker Ellen III, Assistant Professor of Management and Organizational Development in Northeastern University’s D’Amore-McKim School of Business. Parker researches social influence topics, primarily organizational politics and leadership, and has been published in numerous academic outlets, including Journal of Management, Journal of Organizational Behavior, Journal
- [How to Overcome Culture Antibodies that Reject Change, With Dana Houston Jackson](https://changemanagementreview.com/how-to-overcome-culture-antibodies-that-reject-change-with-dana-houston-jackson/) - In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Dana Houston Jackson. In her role as Senior Change Advisor at 1898 & Co. (a division of Burns & McDonnell), she specializes in reducing friction to make change easy and challenging the ordinary to create better futures. With 25+ years’ experience in Project Management, Enterprise
- [The Phoenix Encounter Method: Lead Like Your Business is on Fire, With Sameer Hasija](https://changemanagementreview.com/the-phoenix-encounter-method-lead-like-your-business-is-on-fire-with-sameer-hasija/) - In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Sameer Hasija, Dean of Executive Education and Professor at INSEAD, which is ranked by the Financial Times as among the world’s top three business schools; and author of The Phoenix Encounter Method: Lead Like Your Business is on Fire (McGraw-Hill; October 27). Sameer’s teaching focusses
- [Change Weariness: Lessons for Lessening Change Fatigue in 2021, With Dana Houston Jackson](https://changemanagementreview.com/change-weariness-lessons-for-lessening-change-fatigue-in-2021-with-dana-houston-jackson/) - In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Dana Houston Jackson, Lead Principal Change Advisor at 1898 & Co., the consulting and technology arm of Burns & McDonnell. She specializes in simplifying the complex and improving adoption and usage in order to achieve full business value. Dana is a straight-shooter, New Thought thinker,
- [Drive Innovation and Change by Inspiring a Creative Corporate Culture, With Maryam Emami](https://changemanagementreview.com/drive-innovation-and-change-by-inspiring-a-creative-corporate-culture-with-maryam-emami/) - In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Maryam Emami, Ph.D., MBA – Senior Consultant, Talent and Organization at Infosys Consulting. With extensive OD/OE experience within various teams of executives, leaders and engineers, Dr. Emami is passionate about bridging the gap between business process and human side of client's IT operations using effective
- [20 Over 20, With Danyele Harris-Thompson](https://changemanagementreview.com/20-over-20-with-danyele-harris-thompson/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Danyele Harris-Thompson – Change Management and Transformation Services Sr. Leader, AEMEA, at Kao Corporation. She is an experienced external and internal change strategist, successfully developing and delivering people readiness plans across various industries and sectors, including consumer goods, food processing, healthcare, energy, multimedia
- [Change Practitioners in a Changing World, With Meighan (Meg) Newhouse](https://changemanagementreview.com/change-practitioners-in-a-changing-world-with-meighan-meg-newhouse/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Meighan (Meg) Newhouse – CEO and Co-Founder, Inspirant Group, home of the #Unconsultants who guide clients from inspiration to transformation. In an era ushering in more digitization and automation, she still believes that humans are any organization’s greatest asset. After observing many people
- [Neuroscience and Change Management, with Vijay Chander](https://changemanagementreview.com/neuroscience-and-change-management-with-vijay-chander/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Vijay Chander – Senior Manager-Change Management Specialist-Innovation, Technology and Shared Services at TD Bank. Vijay’s education and career have brought him from India to the Philippines to Toronto, Canada, and he has over 19 years of rich broad experience in Program/Project management, Business
- [A New Perspective on the Change Practitioner’s Role, With Caroline Samné](https://changemanagementreview.com/a-new-perspective-on-the-change-practitioners-role-with-caroline-samne/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Caroline Samné – co-founder of The Pillars, a Montreal-based consulting firm which specializes in organizational culture and transformation, organizational learning, the development of leadership, and talent management. She is a fluently bilingual change architect and leader of change. Caroline is very passionate about
- [The Individual and the System: A Dual Lens on Change Management, With Ochuko Igbeyi](https://changemanagementreview.com/the-individual-and-the-system-a-dual-lens-on-change-management-with-ochuko-igbeyi/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Ogheneochuko (Ochuko) Igbeyi – an experienced change leadership advocate in financial services with over 20 years multi-disciplinary and multi-cultural experience in Nigeria, West Africa, and Canada. He is PMP and Change Management certified with practical experience in product management, process improvement and relationship
- [Reimagining Change Management, With Yvonne Ruke Akpoveta](https://changemanagementreview.com/reimagining-change-management-with-yvonne-ruke-akpoveta/) - In this episode of the Change Management Review™ Podcast, Brian Gorman interviews Yvonne Ruke Akpoveta – a continuous learner and teacher in the field with more than two decades of experience as a change management practitioner. As CEO and Founder of Olive Blue, The Change Leadership, Yvonne works globally with professionals, executives, and organizations to
- [Organizational Ecology, With Joan Lurie](https://changemanagementreview.com/organizational-ecology-with-joan-lurie/) - Joan Lurie, CEO of Orgonomics[1] (Melbourne, Australia) joins Managing Editor Brian Gorman in this exploration of change management through a very different lens. Approaching organizations as ecosystems and sub-systems, Joan describes the key elements of the ecosystem to focus on in order to guide the change to success. She provides examples from her more than
- [Facilitating Breakthrough, With Adam Kahane](https://changemanagementreview.com/facilitating-breakthrough-with-adam-kahane/) - In his forward to Adam Kahane’s book Facilitating Breakthrough, Edgar Schein writes, “The key to this book is the second word in its title: breakthrough. With powerful stories from around the world, Adam Kahane tells us how he and his colleagues have worked with groups, both within organizations and across larger social systems, that are
- [Navigating Disruption Part 1 - With David Giersdorf](https://changemanagementreview.com/navigating-disruption-part-1-with-david-giersdorf/) - David Giersdorf knows how to navigate disruption. His decades of C-suite experience in the travel industry have helped him identify six protocols for “navigating your company, career, and life through the fog of disruption.” In Part 1 of this two-part podcast, Managing Editor Brian Gorman explores with David each of these protocols and what it
- [Navigating Disruption Part 2 - With David Giersdorf](https://changemanagementreview.com/navigating-disruption-part-2-with-david-giersdorf/) - David Giersdorf knows how to navigate disruption. His decades of C-suite experience in the travel industry have helped him identify six protocols for “navigating your company, career, and life through the fog of disruption.” In Part 2 of this two-part podcast, Managing Editor Brian Gorman and David dive more deeply into some of his protocols as
- [The Silent Stakeholder, With Tricia Steege](https://changemanagementreview.com/the-silent-stakeholder-with-tricia-steege/) - What we don’t know about our employees may be one of the keys to why so many of our change initiatives fail to deliver on their promises. In this episode of the Change Management Review podcast, Managing Editor Brian Gorman discusses the role of trauma in change. Tricia Steege, who has done significant research in
- [Measurement, Change Management, and Facing the Future, With Beth Montag-Schmaltz](https://changemanagementreview.com/measurement-change-management-and-facing-the-future-with-beth-montag-schmaltz/) - In this far-ranging conversation, Beth Montag-Schmaltz, Principal and Founder at 71 & Change, joins Managing Editor Brian Gorman to explore the changing practice of change management. The theme of measurement runs through the conversation, from the importance – and an approach – for measuring and tracking initiatives across an enterprise to the role that measurement
- [Understanding and Applying Paradigms in Organizational Change, With Dr. Keith Merron](https://changemanagementreview.com/understanding-and-applying-paradigms-in-organizational-change-with-dr-keith-merron/) - Dr. Keith Merron joins Managing Editor Brian Gorman to explore the valuable role that using paradigms as a lens can play both in transformational coaching and transformational change management. As Keith highlights during the conversation, “paradigm” becomes highly complex at the organizational level. Individuals and teams each have their own paradigms. The policies, processes, and
- [Valuable Change, With Brendon Baker](https://changemanagementreview.com/valuable-change-with-brendon-baker/) - Brendon Baker believes that as a profession, we have over-complicated our approaches to change management. He has taken it upon himself to simplify it and in doing so, to help change leaders drive real value. Brendon and Managing Editor Brian Gorman discuss his approach for doing so Tune in and get Brendon Baker's answers to
- [The Case for A Different Mindset About Change, With Erika Andersen](https://changemanagementreview.com/the-case-for-a-different-mindset-about-change-with-erika-andersen/) - What if, instead of seeing change as difficult, costly, and “weird” or outside the ordinary, we were to look at it as easy/doable, rewarding, and normal? In this podcast, Proteus International’s founding partner Erika Andersen and Change Management Review Managing Editor Brian Gorman begin by exploring this mindset shift. Erika believes that this should be
- [What is Essential for Change Managers and Change Leaders Today?](https://changemanagementreview.com/what-is-essential-for-change-managers-and-change-leaders-today/) - In this far-ranging discussion, Change Management Review Managing Editor Brian Gorman and Michael Hynes, author of The Myth-Guided Mind, get very practical about the role of change practitioners and change leaders in today’s workplace uncertainty. Tune in to get Michael Hynes' answers to questions such as: In The Myth-Guided Mind, you share a significant personal
- [Change Levers: 8 Ways to Achieve Faster, Easier, and Better Results, With Jake Jacobs](https://changemanagementreview.com/change-levers-8-ways-to-achieve-faster-easier-and-better-results-with-jake-jacobs/) - How we approach change is dependent on the mindset that we bring to it, and Jake Jacob’s mindset has always been that it can be faster and easier and deliver better results if we think about it in ways that are different from most change management methodologies. Through his decades of providing support and guidance
- [Strategies to Manage Stress and Weather Storms in the Workplace, With Robin Hill](https://changemanagementreview.com/strategies-to-manage-stress-and-weather-storms-in-the-workplace-with-robin-hill/) - Given the turbulence and uncertainty of the future of work, Robin Hills' insights on emotional resilience in business are prescient for change practitioners and change leaders. In this podcast, Managing Editor Brian Gorman and Robin explore the role that emotional resilience plays in our work, the effect of emotion on resilience, and the importance of
- [Change Professionals—Your DevOps Team Needs You!](https://changemanagementreview.com/change-professionals-your-devops-team-needs-you/) - Recently I participated on an informational panel at a local DevOps Meetup. The panel was put together from several disciplines to address issues with the successful adoption of DevOps and reaching optimized use of this current practice in software development. What is DevOps? Essentially, the term DevOps comes from combining the Development, Technology Operations (Systems Administration), and
- [Practical Dimensions of Change Leadership](https://changemanagementreview.com/practical-dimensions-of-change-leadership/) - Essential to successful change is successful change leadership. Change leadership speaks to a role that can span multiple levels within an organization from executive management and change sponsorship to personal leadership among individual employees. There is a certain optimism and energy fueling change leadership. It is transformational. It is encompassing. It requires persistence, commitment and
- [Human Studies Unites Ethnography and Change Management](https://changemanagementreview.com/human-studies-unites-ethnography-and-change-management/) - The change management profession is coming into its own. We are recognized as vital to successful change initiatives and an important contributor to business growth and endurance. We are formalizing and getting certified. Let’s not close ranks just yet. Let’s Go Against History History is filled with examples of professions that create a watershed in
- [Organizational Change and Gordon Ramsay - What's Cooking?](https://changemanagementreview.com/organizational-change-and-gordon-ramsay/) - Gordon Ramsay has to have his tools. But he is a master chef because of his "application" of these tools, not the tools alone.
- [Start Change With Segmentation](https://changemanagementreview.com/start-change-with-segmentation/) - Change within organizations is delivered through people. We can leverage assets and infrastructure to support the change, however, ultimately change is about the reception and execution of behaviors. This is why we need to think about our stakeholders differently.
- [Are We Worth It? Measuring the Contribution of Change Management](https://changemanagementreview.com/are-we-worth-it-measuring-the-contribution-of-change-management/) - Organizational change is a strategic business advantage which gains its value from increasing the likelihood of securing organizational benefit/goals through: Minimizing amount of people disruption associated with change Lessening the time required to move people from current to future state Lessening the impact of people productivity loss throughout the change The challenge that faces the
- [Change Makers: Getting the Right Team to Deliver Change](https://changemanagementreview.com/change-makers-getting-the-right-team-to-deliver-change/) - We all know change can be tough - people stop change. As Roger Enrico famously said when he was CEO of PepsiCo “The soft stuff is always harder than the hard stuff”. Nevertheless, people have to deliver change. There is no other way. We can wrap our change work up in all sorts of processes
- [Questioning to Strengthen Client Relationships](https://changemanagementreview.com/questioning-to-strengthen-client-relationships/) - As a professional coach serving highly experienced change practitioners, one of the most frequent challenges I hear is, 'How do I become more than a hired hand so that my clients can benefit from the depth of my experience?' I know from my early days as a change management consultant that my ego found some
- [Change Management by the Numbers](https://changemanagementreview.com/change-management-by-the-numbers/) - While “The Hard Side of Change Management” was first published in Harvard Business Review in October 2005, it provides some important research findings to change management practitioners – and organizational leaders – even today. The article offers an approach that allows the integration of some of the “softer” aspects of change management with hard data
- [Communication Lessons from a Leader](https://changemanagementreview.com/communication-lessons-from-a-leader/) - There was a time when leaders thought that successful change management meant a well-developed and executed communications plan. As change professionals we have always known that there is a great deal more to what we do. Nonetheless, communications—our own and the communications of those we support—can make the difference between success and failure. As such,
- [Becoming Change Ready (Part 1 of 2)](https://changemanagementreview.com/becoming-change-ready-part-1-of-2/) - A more modern focus of change management has become increasingly about the managers’ role in change (Cummings, Bridgman, and Brown, 2016). Specifically, how managers become change agents, promoting urgency, dealing with resistance from individuals, and steps to take to embrace change. Popular change frameworks such as Lewin, Kotter or the ADKAR model include a form
- [Becoming Change Ready (Part 2 of 2)](https://changemanagementreview.com/becoming-change-ready-part-2-of-2/) - Part 1 of this article described the critical nature of change readiness, and how it is an underemphasized phase of change adoption. It introduced keys to boosting readiness to change including well-planned organizational communications strategies, the manager’s role as a change agent, and masterful coaching on the part of managers. Part 2 provides insights into
- [Flourishing During Change: An Alternative to Fight or Flight](https://changemanagementreview.com/flourishing-during-change-an-alternative-to-fight-or-flight/) - While in Switzerland I willingly allowed another person to walk me off a cliff. My first paragliding experience was an intoxicating battle between fear and exhilaration while watching the ground fly past over 2000 feet below. Brain science teaches us that we are tuned to notice changes in our environment, and when we detect potential
- [Self-Sustaining Change](https://changemanagementreview.com/self-sustaining-change/) - Overview Clients in need of change management expertise often rightly focus on the immediate tasks of defining the challenge, developing an appropriate process, and successfully implementing change. However, this focus is a perfect example of clients implicitly assuming that perhaps the most difficult aspect of a change management initiative will be a success: that the
- [Seeking Input on Change Initiatives: How Much and From Whom?](https://changemanagementreview.com/seeking-input-on-change-initiatives-how-much-and-from-whom/) - For change leaders and practitioners, the question of how much input to seek from stakeholders in change-related decisions such as what the organization should do and how to effectively implement an initiative is significant. Engaging people in the decision-making process can provide valuable perspectives, increase buy-in, and accelerate progress. At the same time, seeking input
- [Ingredients for Successful Transformational Change](https://changemanagementreview.com/ingredients-for-successful-transformational-change/) - Having worked as a transformational change consultant and leadership coach for decades, I’ve had the honor of working with dozens of talented business leaders. Even before my entry into the corporate world, I had the opportunity to work with men of vision. One of these men was Len Olson, founder of Tabor Hill Winery, in
- [4 Negative, but Common, Culture Traits in the Workplace [And How to Change Them]](https://changemanagementreview.com/4-negative-but-common-culture-traits-in-the-workplace-and-how-to-change-them/) - A toxic workplace doesn’t happen overnight. Sometimes it’s difficult to see that your workplace culture might be lacking or has become a negative environment. A more positive and productive culture can reduce employee stress, improve productivity, and contribute to overall health, while also boosting employee retention, and helping to attract new talent. There are four
- [How to Ensure Leaders are Ready to Lead Change](https://changemanagementreview.com/how-to-ensure-leaders-are-ready-to-lead-change/) - In change leadership we talk about “organizational readiness” to prepare employees to embrace change. Rarely do we speak of “leadership readiness.” Yet Prosci, a leading change research firm, reports year after year that lack of sponsorship is the number one cause of change failing to meet its objectives. It’s time to talk about “leadership readiness.”
- [“How-To” Guide for Successful Change Management Communication](https://changemanagementreview.com/how-to-guide-for-successful-change-management-communication/) - From the breakneck speed of technological evolution to employee turnover, there’s a reason change management has become an entire field of study and profession: because, ironically, change is constant. While those of us who work directly in the field recognize this and the value a strong change management function brings to an organization, we might
- [Upstairs/Downstairs Mentality - A Change Management Perspective](https://changemanagementreview.com/upstairs-downstairs-mentality-a-change-management-perspective/) - Tensions in some form exist in every workplace and impact how individuals and groups are viewed and treated. These can lead to mindsets of ‘us vs them’ which creates distance and negatively charged interactions between groups. One of the contributing factors to the ‘us vs them’ mentality, could be the physical design of the organisation,
- [Upstairs/Downstairs Mentality - A Change Management Perspective, Part 2](https://changemanagementreview.com/upstairs-downstairs-mentality-a-change-management-perspective-part-2/) - Physical layout of the organisation is extremely important, and as we saw in part one, it can create tensions and biases which translate into an ‘us vs them’ or ‘upstairs/downstairs’ mentality. Once the physical and unconscious silos are broken down, there is usually a bit more ease in the organisation which fosters collaboration, organisational citizenship,
- [Business Transformation Starts with Transformational Leadership: Part 1](https://changemanagementreview.com/business-transformation-starts-with-transformational-leadership-part-1/) - Leading Change and Knowledge in the Modern Workplace Transformational leaders facilitate collaboration to develop relationships in organizations. Collaboration provides a shared understanding about the current issues and problems among employees, which helps to generate new ideas within organizations. A transformational leader contributes to the cultural aspect of trust, through considering both employee’s individual interests and
- [Business Transformation Starts with Transformational Leadership: Part 2](https://changemanagementreview.com/business-transformation-starts-with-transformational-leadership-part-2/) - (Part 1 of this article addressed the importance of leading change and the role of knowledge in the modern workplace.) Transformational Leaders Are the Key to Improved Performance Transformational leaders aggregate human capital into social capital and develop organizational communications aimed at providing valuable resources for all organizational members. These leaders enhance knowledge sharing among
- [Creating Stability in Chaos: How to Navigate the Extended Neutral Zone of the Coronavirus Pandemic](https://changemanagementreview.com/creating-stability-in-chaos-humans-optimized-podcast/) - In recent years, the pace of change has continued to increase at a seemingly astounding rate. Advances in technology, increased consumer expectations, and the rise of the social enterprise are trends that leaders must address to stay relevant. Now, with COVID-19 creating the ultimate disruption, every aspect of the way we live and work is
- [Behavioral Science & Communicating through the Change Curve](https://changemanagementreview.com/behavioural-science-and-communicating-through-the-change-curve/) - With how the pandemic has changed the way employees are working and businesses are functioning, change is relevant to businesses and will continue to be.
- [Vertical Development: The Intersection of Change and Leadership](https://changemanagementreview.com/vertical-development-the-intersection-of-change-and-leadership-6/) - “Every company needs transformational leaders—those who spearhead changes that elevate profitability, expand market share, and change the rules of the game in their industry. But few executives understand the unique strengths needed to become such a leader.” - David Rooke and William R. Torbert Part Six: Now What? When we look at the correlation between
- [How Covid-19 Can Productively Change Culture](https://changemanagementreview.com/how-covid-19-can-productively-change-culture/) - Now more than ever, leaders have a chance to learn more about their employees and drive greater focus on culture to help their organizations emerge from Covid-19 to set the stage for the future. As we finished 2019 and thought about our 2020 plans, everything on the horizon looked promising for a great year for
- [Introducing a New Model for Personal Change: The SCARED-SO WHAT™ Change Model](https://changemanagementreview.com/introducing-a-new-model-for-personal-change-the-scared-so-what-change-model/) - While participating in the master’s program exclusively for sales by Consalia, Ltd., and Middlesex University, ‘MSc Leading Sales Transformation’, I uncovered that most change models today are utilized and implemented on behalf of organisational change to benefit organisations and corporations. There are a few of the major change models focusing on the individual, but they
- [The Dance of Transformation & Change Leadership](https://changemanagementreview.com/the-dance-of-transformation-change-leadership/) - Transformational change is the least understood and most complex type of change facing organizations today. What can a popular dance movement program from the 1970's tell us about today's change leadership styles and the level of effectiveness required in driving successful business transformation? Performance artist and dancer, the late Gabrielle Roth, developed a movement program
- [The Dance of Transformation & Change Leadership - Part 2](https://changemanagementreview.com/the-dance-of-transformation-change-leadership-part-2/) - In Part 1 of this article we introduced performance artist and dancer Gabrielle Roth’s five basic dance rhythms as metaphors for five change leadership styles, and examined the first three of them- Staccato, Flowing, and Lyrical. In Part 2 we look at the remaining two metaphors of change leadership styles, Stillness and Chaos, and present
- [How To Cope With Change In The Knowledge Economy](https://changemanagementreview.com/how-to-cope-with-change-in-the-knowledge-economy/) - Knowledge is identified as a multi-faceted concept, and is distinct from information and data. Data has been defined by Haridimos Tsoukas and Efi Vladimirou as raw entities, and information is understood as a meaningful pattern within these raw entities. Knowledge can be understood as a concept for solving problems. Gee-Woo Bock evaluates knowledge as a
- [Employees’ Perception of Change Depends on Their Role in the Organization](https://changemanagementreview.com/employees-perception-of-change-depends-on-their-role-in-the-organization/) - The research’s foundation During the second year of my MSc International Human Resource Management program I conducted this research while working for Philips at their headquarters in Amsterdam. During my time at Philips I focused on HR analytics, their employee engagement survey, as well as this research across all functions in the organization. I discovered
- [Employees’ Perception of Change Depends on Their Role in the Organization (part 2)](https://changemanagementreview.com/employees-perception-of-change-depends-on-their-role-in-the-organization-part-2/) - PART 2 In the first part of this article I investigated the perception of change and the pivotal role of a change champion. In this second part I’ll explore the identifying characteristics I found in my research that lead to success and areas that can cause resistance. I also look into the differences we find
- [Application & Impact: Data Science & AI on Change Management](https://changemanagementreview.com/the-application-and-impact-of-data-science-and-artificial-intelligence-on-change-management-part-1/) - In change management, we should use a data-driven approach. Data can be analyzed and used to modify and adjust change tactics and plans.
- [The Application and Impact of Data Science and Artificial Intelligence on Change Management – Part 2](https://changemanagementreview.com/the-application-and-impact-of-data-science-and-artificial-intelligence-on-change-management-part-2/) - In part 1 we addressed the concept of intelligent change management. We then began an analysis of the intelligent framework and the application of data science and AI, starting with strategy and planning; change risk management; the change team and Human Resources, communications, and engagement. Training Intelligent organizational-needs-assessment for training, using the Learning Management
- [Managing Radical Change Through Adaptive Leadership](https://changemanagementreview.com/managing-radical-change-through-adaptive-leadership/) - Over the past decade, the pace of change has increased ten-fold. The past few months have flipped our lives upside down. This incredibly volatile and uncertain environment has undermined the effectiveness of long-term forecasting and traditional strategic planning. Technological advances and push towards digital transformation have forced companies to rethink their operating models, structures, and
- [How a Pandemic Elevated the Meaning of Leadership](https://changemanagementreview.com/how-a-pandemic-elevated-the-meaning-of-leadership/) - Crises reveal the extraordinary traits of ordinary people. They have a unique way of unveiling the strengths and weaknesses of leaders, recalibrating the meaning and essence of leadership. As the coronavirus continues to threaten the economy and health of everyone across the globe, the leaders in different fields struggle against the many forces that threaten
- [The Challenge of Change Management in Remote Workplaces (And How to Navigate It)](https://changemanagementreview.com/the-challenge-of-change-management-in-remote-workplaces-and-how-to-navigate-it/) - Have you ever needed to learn something very quickly and then suddenly teach it to others? What if your job depended on it? What if the stakes were as high as a historic national election? That’s the kind of change management conundrum that Brandon Chaderton faced in his first few weeks on the job. As
- [Let’s Take a Page from Agile Principles as an Antidote to Change Weariness](https://changemanagementreview.com/lets-take-a-page-from-agile-principles-as-an-antidote-to-change-weariness/) - Let’s start with something nearly everyone can agree with: Change fatigue is real and alive. Even before the extreme turbulence of 2020, change was accelerating in nearly every industry and sector. Weariness was a real thing. People were saturated with portfolios of projects, programs, and initiatives that required them to change some way of working
- [Oh No! Not Another Methodology! (Do We Really Need One?)](https://changemanagementreview.com/oh-no-not-another-methodology/) - Design Thinking is not another methodology, but the mindset you need to re-invent change management. Simply put, it's a problem-solving approach.
- [The Future State of Change Management with Design Thinking](https://changemanagementreview.com/the-future-state-of-change-management-with-design-thinking/) - Last week, I introduced Design Thinking as the mindset shift needed to successfully guide organizations through the changes caused by the wicked problems they face. This week, we look at where we need to be and, at a high level, how design thinking can get us there. Where We Need to Be I talked about
- [Design Thinking? A Fancy Word! What Is It Then!?](https://changemanagementreview.com/design-thinking-a-fancy-word-what-is-it-then/) - To me, she is one of the best therapists in the country. She knows me and my cultural and family background so well that I cannot think of any other person to go to when I need to vent. She is a blessing in my life. One summer day, we had an extra-long session. I
- [Speed and Force of Changes are the Enemy in 2021](https://changemanagementreview.com/speed-and-force-of-changes-are-the-enemy-in-2021/) - In today’s hyperactive, overstimulated world, the speed and force of changes are the enemy. When moving at a measured pace in either giving or depriving someone of something, we create a very different reaction than when we do these things with very high speed and force. For example, one can get a wild horse to
- [Positive Affirmation and the Japanese Philosophy of Kintsugi Can Help with Your Change Project](https://changemanagementreview.com/positive-affirmation-and-the-japanese-philosophy-of-kintsugi-can-help-with-your-change-project/) - The ancient Japanese art form and philosophy known as Kintsugi may help provide insight on how to deal with rapid and accelerating change. Roughly translated, Kintsugi means “Golden Seams” or “Golden Repair.” It is the art of broken pieces. It is built on the idea that by embracing flaws and imperfections we can create an
- [If Design Thinking Could Serve Change Management with Only One Aspect, This would be…!?](https://changemanagementreview.com/if-design-thinking-could-serve-change-management-with-only-one-aspect-this-would-be/) - I looked at the long list of stakeholders on the Excel sheet and quickly skimmed the change assessment. I asked the program manager if they talked to any of the stakeholders listed, and he said yes. I was curious to know more and asked eagerly, "how many people did you talk to?". "Can I see
- [Here Are Three Things We All Can Do to Reduce Friction and Lessen the Pain of Change in 2021](https://changemanagementreview.com/here-are-three-things-we-all-can-do-to-reduce-friction-and-lessen-the-pain-of-change-in-2021/) - When people butt heads, it creates friction. Friction slows everything down, making it more difficult and sometimes even impossible to change. We all have less bandwidth to get things done these days and with less bandwidth — defined here as time and energy and willingness — the tendency to create friction with those around us
- [Change Management Dilemma: The Wrong Solution or Solving the Wrong Problem](https://changemanagementreview.com/change-management-dilemma-the-wrong-solution-or-solving-the-wrong-problem/) - Everything was set for rolling out a communication dashboard under the corporate website for people managers. Details were designed, and a budget was assigned. The internal communication team was hopeful that a dynamic website as a data repository could address many communication-related issues for people managers during the mergers. The communication team contacted the change
- [The Business and Personal Nature of Change Management](https://changemanagementreview.com/two-natures-of-change-management/) - Skills you use in business management also serve important purposes in your personal life, helping you create an overall healthy work-life balance.
- [20 Over 20](https://changemanagementreview.com/20-over-20/) - Over 20 years, clients across a range of industries have allowed me to be their partner in driving change across their organizations. At the end of nearly every project, I made note of a new lesson learned to keep in mind for future projects. These are 20 of the most significant. I’m still learning. My
- [Digitisation and Change Management: A Conversation with Gavin Wedell and Theresa Moulton](https://changemanagementreview.com/digitisation-and-change-management-a-conversation-with-gavin-wedell-and-theresa-moulton/) - Change management is a people-focused activity. It's about building alliances with stakeholders and sponsors, helping leaders embrace and foster change, and making employees feel they are part of the journey. As part of all this, change managers help businesses automate, streamline, collate data, and other activities that enable faster decision-making for their organizations. So why
- [Shifting the Three Fundamental Elements of Culture Will Create a New Environment](https://changemanagementreview.com/shifting-the-three-fundamental-elements-of-culture-will-create-a-new-environment/) - Nothing stops the change process in its tracks like hearing: “Our culture won’t allow us to do that.” Though the words are simple — often uttered reflexively with little thought — they can serve as a daunting wall standing in the path of positive change. How Is Culture Built? Culture is made up of the
- [The Silent Stakeholder: Why Trauma Needs to Be Considered When Planning Change](https://changemanagementreview.com/the-silent-stakeholder-why-trauma-needs-to-be-considered-when-planning-change/) - As an organization change strategist who has been working with clients for the past 30 years to help roll out new technologies or install new post-merger cultures, I’ve seen millions of wasted dollars occur because true adoption did not take hold. While the root causes are various, one core reason can be attributed to the
- [Success Factors Model of Change Management, Part 1](https://changemanagementreview.com/success-factors-model-of-change-management-part-1/) - The world does not need another change management model. Do we? Kotter, Bridges, and Lewin may disagree? After all, we also have ADKAR and others to draw from.
- [Success Factors Model of Change Management, Part 2](https://changemanagementreview.com/success-factors-model-of-change-management-part-2/) - In part 1 the Success Factors Approach (SFA) of change management was introduced. Notably, the key prerequisites for the model to work, an overview of the process, and a clarification of the roles of those leading the change. In part 2, the success factors that affect many substantive changes and their impact are presented. Global
- [The Impact of Covid on Managing Change with Remote Workers](https://changemanagementreview.com/the-impact-of-covid-on-managing-change-with-remote-workers/) - The advent of Covid has, in many cases, led to a reevaluation of priorities in how we live our lives. This includes how we engage with our employers and, for those who can afford to quit their jobs, whether we wish to continue working at all. For those who continue to work, expectations have changed
- [Change Management Effectiveness; Separating Facts from Assumptions](https://changemanagementreview.com/change-management-effectiveness-separating-facts-from-assumptions/) - Think how frequently we go through the endless cycle of debating whether Change Management really made material impact on a project, trying to build consensus on measures for success and aiming to connect the dots between Change Management and business performance ….it’s enough to make anyone’s head spin! Well as Change Management practitioners, we faced
- [Beyond Digital: How Great Leaders Transform Their Organizations and Shape the Future, With Paul Leinwand](https://changemanagementreview.com/beyond-digital-how-great-leaders-transform-their-organizations-and-shape-the-future-with-paul-leinwand/) - In their book Beyond Digital: How Great Leaders Transform Their Organizations and Shape the Future, PwC partners Paul Leinwand and Matt Mani posit that digitization is not enough to be a winner in the future; at best, it will allow you to continue playing. Through their work with global organizations, they have identified seven strategies
- [The effect "The great resignation" is having on change management](https://changemanagementreview.com/great-resignation-and-change-mgmt/) - Change is inevitable in the modern workplace. As businesses become more connected to the fast-paced digital world, teams and workflows are shifting faster than ever before. Perhaps the biggest change is happening right now as the Great Resignation occurs. In December 2021, over four million Americans quit their jobs, creating imbalances in companies across the
- [The Secret Sauce for Leading Transformational Change, With Ian Ziskin, Jennifer McEwen, and Beth Banks Cohn](https://changemanagementreview.com/the-secret-sauce-for-leading-transformational-change-with-ian-ziskin-jennifer-mcewen-and-beth-banks-cohn/) - “Written by a collaborative, diverse, and inclusive community of contributors and business experts, (The Secret Sauce for Leading Transformational Change) is about leading transformational change on an individual, team, organizational, and societal level.” Author Ian Ziskin is joined by two of the many contributors to this unique book in this podcast with Change Management Review
- [The Alchemists of Change Always Leverage Human-to-Human Dynamics (1 of 2)](https://changemanagementreview.com/the-alchemists-of-change-always-leverage-human-to-human-dynamics-1-of-2/) - Many of us often fail to fully appreciate and leverage the power of human-to-human dynamics when we’re caught up in the demands of everyday life at work. For change leaders in particular and other folks involved in change management, this intangible factor can often be the critical ingredient in the alchemy of change that sticks.
- [The Heart of Transformation, With Michael J. Leckie](https://changemanagementreview.com/the-heart-of-transformation-with-michael-j-leckie/) - In The Heart of Transformation: Build the Human Capabilities That Change Organizations for Good, Michael J. Leckie writes, “Throughout this book I will be talking about individual change as the basis for all change.” Michael and Managing Editor Brian Gorman explore the author’s perspective of organizational change as people-centric and how that perspective leads to
- [The Alchemists of Change Always Leverage Human-to-Human Dynamics (2 of 2)](https://changemanagementreview.com/the-alchemists-of-change-always-leverage-human-to-human-dynamics-2-of-2/) - Part 1 makes the case for building interpersonal chemistry as a change practitioner. In Part 2, we explore ways to deepen the interpersonal chemistry that is so important to successful change execution. Building interpersonal chemistry means showing an interest in individual stakeholders and getting to know them a bit on a personal level – perhaps,
- [Stop Managing and Start Leading, With Hamza Kahn](https://changemanagementreview.com/stop-managing-and-start-leading-with-hamza-kahn/) - Hamza Kahn began his 2015 TEDx talk, Stop Managing, Start Leading, by telling his audience that there are three things about him that they should know: he was born in 1987 (28 years old), he loves hip hop, and he is a horrible boss. Through his own experiences, as well as the wisdom of long-time
- [How COVID-19 Affected Change Management in Healthcare](https://changemanagementreview.com/how-covid-19-affected-change-management-in-healthcare/) - Change management in healthcare is rarely simple. Any change in how healthcare is delivered affects patients and practitioners. COVID-19 forced many hospitals and other healthcare facilities to change the ways they operated. These facilities were forced to revamp their approaches to change management. In doing so, they have started exploring ways to improve change management
- [Culture Isn’t an Afterthought, With Will Scott](https://changemanagementreview.com/culture-isnt-an-afterthought-with-will-scott/) - Early change management methodologies focused heavily on culture. As the profession has grown and matured, other aspects of organizational change have tended to take center stage, with less, if any focus remaining on culture. In his book The Culture Fix, Will Scott makes the case that culture does, in fact belong front and center and
- [Why You Find Them Irritating and What to Do About It](https://changemanagementreview.com/why-you-find-them-irritating-and-what-to-do-about-it/) - There is no question about it. Generational differences exist and often lead to friction, disagreement, conflict, disengagement, turnover, and project failure. As change practitioners and leaders, it is important to understand How to navigate these differences successfully. Chris De Santis, author of Why I Find You Irritating, joins Management Editor Brian Gorman to explore the
- [Why It Is So Hard to Change Behaviour and How to Solve the Challenge, With Lindsey Agness](https://changemanagementreview.com/why-it-is-so-hard-to-change-behaviour-and-how-to-solve-the-challenge-with-lindsey-agness/) - Changing an organisation’s culture and the behaviours within it is one of the most difficult leadership challenges. Lindsey Agness and Theresa Moulton will explore why it is such a challenge and how to take practical steps to shift behaviour. This podcast will deliver practical ideas and tips for behaviour change. Tune in and hear Lindsey's
- [Managing Change – In Plain-Speak!](https://changemanagementreview.com/managing-change-in-plain-speak/) - Change management – everyone thinks they “get it,” most people don’t much like it. Yet, from digital transformations to functional or structural re-alignments to welcoming a new CEO – change is an inescapable, permanent part of our organizational lives. Here’s what to know about managing change: The knee bone’s connected to the hip bone …
- [Closing the Change Leadership Gap](https://changemanagementreview.com/closing-the-change-leadership-gap/) - High Stakes Game Leadership and organizational change are inextricably intertwined. Yet, traditional approaches to leadership development are failing today’s leader’s and organizations’ transformation efforts. The unprecedented pace of societal and organizational change has left business leaders in over their heads. The complexity of their world is beyond the development of their perspective to solve its
- [Managing Change in Agile Delivery Programmes](https://changemanagementreview.com/managing-change-in-agile-delivery-programmes/) - By the time the Agile manifesto was published early 2001, various teams were already using Agile methodologies. In the past decade the adoption of Agile has catapulted to a whopping 71% of organisations using Agile approaches in 2022. Especially since larger digital transformations with huge impact on organisations have been managed in Agile ways, change
- [Assisting Your Team Through a Corporate Transition](https://changemanagementreview.com/assisting-your-team-through-a-corporate-transition/) - As a change management leader, you are responsible for ensuring the entire organization is in sync and on board with the coming corporate change.
- [Making a Virtue of Necessity: How to Communicate During a Culture Change When You Can’t Go Digital](https://changemanagementreview.com/making-a-virtue-of-necessity-how-to-communicate-during-a-culture-change-when-you-cant-go-digital/) - Over the past four years, we have worked successfully to change the safety culture at a mid-sized US utility company from “blaming workers for their errors” to “learning through our mishaps.” We moved the needle on making the change with managers and workers. We thawed the “frozen middle” layer of management. And we did all
- [Culture, Uncertainty, and Ambiguity; How to Lead and Manage Change Within That Context, With Paula Cizek](https://changemanagementreview.com/culture-uncertainty-and-ambiguity-how-to-lead-and-manage-change-within-that-context-with-paula-cizek/) - Culture is your company's best competitive advantage. Competitors can copy ideas and steal people; customer demands and markets can change in an instant. How well your teams work together, and how well your bonds hold in the face of change, will determine your success. When you eliminate dysfunction between leadership and employees, you end up
- [Coaching People through Organizational Change, With Amy Tarrant and Sue Noble](https://changemanagementreview.com/coaching-people-through-organizational-change-with-amy-tarrant-and-sue-noble/) - Sue Noble and Amy Tarrant connected at a Change Management Institute event in 2018, quickly realizing the extent to which their skillset overlapped and the significant benefit there would be in blending these skill sets to deliver successful, long-term change. Amy subsequently invited Sue to talk at one of the Change Management Institute’s events. This
- [Want to Get Change Ready? Normalize Change](https://changemanagementreview.com/want-to-get-change-ready-normalize-change/) - Are you ready for change? Or ready to change? Big difference: Ready for change says the change is “out there,” outside ourselves and happening around us. The second says: we – and I – need to change. It’s a different mindset, and it’s what most change initiatives require. From the board room to the break
- [How To Confidently Change During Economic Uncertainty: Tips to Keep Your Change Initiative on Track](https://changemanagementreview.com/how-to-confidently-change-during-economic-uncertainty-tips-to-keep-your-change-initiative-on-track/) - You can’t escape the bleak financial news. Leading economists and financial institutions like Bank of America, Goldman Sachs and JP Morgan Chase are warning of a potential recession heading our way this year. And then, there’s inflation. They say we’re on the downswing finally. But coming from a 9.1% inflation rate[1] last year, a 40-year
- [Artificial Intelligence – A Replacement for Change Managers?](https://changemanagementreview.com/artificial-intelligence-a-replacement-for-change-managers/) - Artificial intelligence has transformed the business landscape in numerous ways, one of which is its impact on organizational change management projects.
- [Change Management in a Time of Crisis: Lessons From the Past That Impact the Future](https://changemanagementreview.com/change-management-in-a-time-of-crisis-lessons-from-the-past-that-impact-the-future/) - In a much-cited article citing the challenges and opportunities of COVID on the environment of business, Paddy McDermott, Director of bax&max writes the following: So when we talk about our current circumstances, we tend to see them in light of “how things were”. Everyone sees it as a passing phase and will only be happy
- [Announcing a Change in Your Organization?  Here’s what to do…](https://changemanagementreview.com/announcing-a-change-in-your-organization-heres-what-to-do/) - Change is hard work. Talking about change is the job of leaders, and it too is hard work. It requires the same attention to detail as making sure the change itself is successful. As a leader, you and your teams have likely devoted considerable time to planning and implementing change – be it an organizational
- [Getting Everyone on Board: 4 Powerful Tactics to Convert Strategy into Action](https://changemanagementreview.com/getting-everyone-on-board-4-powerful-tactics-to-convert-strategy-into-action/) - Strategies exist to move the organization to something new, and the faster you can get there, the better. But getting everyone moving in the same direction requires proactive measures on several fronts. Change leadership consultant Jeff Skipper shares the best ways to convert strategy into action at every level of the organization.
- [What the Best Transformational Leaders Do](https://changemanagementreview.com/what-the-best-transformational-leaders-do/) - The true basis of leadership was built upon a model that generated two sides of an X and Y axis. On one side is the concept of leadership that creates change through taking a process-oriented approach, and the other as more of a relationship-oriented approach. While Alice Eagly and Linda Carli argue that transactional leadership
- [The Sound of the Future with Tobias Dengel](https://changemanagementreview.com/the-sound-of-the-future-with-tobias-dengel/) - Explore the future of voice technology.
- [Survival of the Fittest: How to Evolve Your Organization to Win in the Marketplace](https://changemanagementreview.com/survival-of-the-fittest-how-to-evolve-your-organization-to-win-in-the-marketplace/) - Evolving company products or business operations to AI powered strategies is common today. However, these changes are massive jolts and must be undertaken episodically.
- [The Coach Approach: Are You Supposed to Have the Answers?](https://changemanagementreview.com/the-coach-approach/) - Your clients look to you for answers. But is that really the best way to serve them? What's the difference between change coaching and consulting?
- [Meaningful Change Mindsets for Change Managers](https://changemanagementreview.com/change-mindsets-for-change-managers/) - Discover change mindsets for change managers with practical steps and quotes from change expert Leslie Ellis.
- [Can Change Managers Change Well? Retirement and Managing One’s Own Change](https://changemanagementreview.com/can-change-managers-change-well/) - A change manager reflects on using change management approaches as they transition from working life to retirement. They say that seasoned professionals can actively manage personal change like they do their client work.
- [Highlights and Insights from Coach Change™ 2024](https://changemanagementreview.com/highlights-insights-cc2024/) - Coach Change™ 2024 was a conference rich with insight, skill development, and inspiration. It provided a space for change management practitioners to explore how coaching can amplify their impact and foster lasting organizational change.
- [Cultural Agility: Leading Change Across Borders](https://changemanagementreview.com/leading-change-cross-cultures/) - Cultural agility empowers leaders to drive change across cultural borders, boosting adaptability and performance by navigating cultural nuances in global teams.
- [Embracing Change: The Human Experience and the Path to Curiosity](https://changemanagementreview.com/path-to-curiosity/) - Why we struggle with change and how curiosity can help us navigate transformations in personal and organizational contexts.
- [Walking an Unusual Career Path through Change](https://changemanagementreview.com/an-unusual-career-path/) - María Recaman Koppel’s first professional job was unknowingly the start of a career in change management. She didn’t know such a profession existed, and it was not a well-known career path in Colombia. Twelve years later the learnings from that first role continues to influence how she understands the work and purpose of change management.
- [Lead Change™ 2024: Forward-Thinking Practices for Change Pros](https://changemanagementreview.com/reflections-on-lc2024/) - Lead Change™ 2024: Forward-Thinking Practices for Change Pros Lead Change™ 2024 served as a dynamic platform for change management professionals to interact, learn, and apply. Hosted over three consecutive Wednesday mornings in November 2024, this virtual conference offered practical strategies and progressive tools for leading transformational change initiatives. Curated by Theresa Moulton, Editor-in-Chief, Change Management

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- [imminence](https://changemanagementreview.com/tag/imminence/)
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- [perception of time](https://changemanagementreview.com/tag/perception-of-time/)
- [energy](https://changemanagementreview.com/tag/energy/)
- [kabuki performance](https://changemanagementreview.com/tag/kabuki-performance/)
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- [cultural change](https://changemanagementreview.com/tag/cultural-change/)
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- [strategic planning](https://changemanagementreview.com/tag/strategic-planning/)
- [change implementation](https://changemanagementreview.com/tag/change-implementation/)
- [organizational systems](https://changemanagementreview.com/tag/organizational-systems/)
- [change management discipline](https://changemanagementreview.com/tag/change-management-discipline/)
- [professional confusion](https://changemanagementreview.com/tag/professional-confusion/)
- [managing change in organizations](https://changemanagementreview.com/tag/managing-change-in-organizations/)
- [inter-disciplinary](https://changemanagementreview.com/tag/inter-disciplinary/)
- [humility](https://changemanagementreview.com/tag/humility/)
- [radical humility](https://changemanagementreview.com/tag/radical-humility/)
- [confidence](https://changemanagementreview.com/tag/confidence/)
- [ego](https://changemanagementreview.com/tag/ego/)
- [relational leadership](https://changemanagementreview.com/tag/relational-leadership/)
- [people-centered change](https://changemanagementreview.com/tag/people-centered-change/)
- [future of work](https://changemanagementreview.com/tag/future-of-work/)
- [High Performance Teams](https://changemanagementreview.com/tag/high-performance-teams/)
- [Organizational Growth](https://changemanagementreview.com/tag/organizational-growth/)
- [Scaling Startups](https://changemanagementreview.com/tag/scaling-startups/)
- [Driving Change](https://changemanagementreview.com/tag/driving-change/)
- [interdisciplinary](https://changemanagementreview.com/tag/interdisciplinary/)
- [colleagues](https://changemanagementreview.com/tag/colleagues/)
- [methods](https://changemanagementreview.com/tag/methods/)
- [belonging](https://changemanagementreview.com/tag/belonging/)
- [organizational design](https://changemanagementreview.com/tag/organizational-design/)
- [ownership culture](https://changemanagementreview.com/tag/ownership-culture/)
- [workplace culture](https://changemanagementreview.com/tag/workplace-culture/)
- [HR](https://changemanagementreview.com/tag/hr/)
- [career development](https://changemanagementreview.com/tag/career-development/)
- [career growth](https://changemanagementreview.com/tag/career-growth/)
- [talent management](https://changemanagementreview.com/tag/talent-management/)
- [global business](https://changemanagementreview.com/tag/global-business/)
- [language](https://changemanagementreview.com/tag/language/)
- [type of change](https://changemanagementreview.com/tag/type-of-change/)
- [messaging](https://changemanagementreview.com/tag/messaging/)
- [narrative](https://changemanagementreview.com/tag/narrative/)
- [concept](https://changemanagementreview.com/tag/concept/)
- [dimensions of change](https://changemanagementreview.com/tag/dimensions-of-change/)
- [meaningful](https://changemanagementreview.com/tag/meaningful/)
- [understanding](https://changemanagementreview.com/tag/understanding/)
- [practitioner roles](https://changemanagementreview.com/tag/practitioner-roles/)
- [value exchange](https://changemanagementreview.com/tag/value-exchange/)
- [employee value](https://changemanagementreview.com/tag/employee-value/)
- [organizational value](https://changemanagementreview.com/tag/organizational-value/)
- [inclusive](https://changemanagementreview.com/tag/inclusive/)
- [accessible](https://changemanagementreview.com/tag/accessible/)
- [change communication](https://changemanagementreview.com/tag/change-communication/)
- [engagement activities](https://changemanagementreview.com/tag/engagement-activities/)
- [inclusive change](https://changemanagementreview.com/tag/inclusive-change/)
- [inclusive practice](https://changemanagementreview.com/tag/inclusive-practice/)
- [change events](https://changemanagementreview.com/tag/change-events/)
- [world view](https://changemanagementreview.com/tag/world-view/)
- [beliefs](https://changemanagementreview.com/tag/beliefs/)
- [accessibility](https://changemanagementreview.com/tag/accessibility/)
- [perspective](https://changemanagementreview.com/tag/perspective/)
- [clearing the fog](https://changemanagementreview.com/tag/clearing-the-fog/)
- [capability](https://changemanagementreview.com/tag/capability/)
- [people capability](https://changemanagementreview.com/tag/people-capability/)
- [change capability](https://changemanagementreview.com/tag/change-capability/)
- [capability maturity](https://changemanagementreview.com/tag/capability-maturity/)
- [organizational capability](https://changemanagementreview.com/tag/organizational-capability/)
- [human capability](https://changemanagementreview.com/tag/human-capability/)
- [capability development](https://changemanagementreview.com/tag/capability-development/)
- [building capability](https://changemanagementreview.com/tag/building-capability/)
- [capacity](https://changemanagementreview.com/tag/capacity/)
- [change management roles](https://changemanagementreview.com/tag/change-management-roles/)
- [skill](https://changemanagementreview.com/tag/skill/)
- [change management knowledge](https://changemanagementreview.com/tag/change-management-knowledge/)
- [change management expertise](https://changemanagementreview.com/tag/change-management-expertise/)
- [Innovation Strategy](https://changemanagementreview.com/tag/innovation-strategy/)